Restaurant Manager

4 days ago


Hampshire, United Kingdom Relais & Châteaux Full time

Aim of the Restaurant Manager role In this Head of Department role it will be to lead the delivery of exceptional customer service and motivating team members to reach their growth potential through continuous learning and development. You will be responsible for increasing profitability by reducing costs and wastage whilst increasing spends and business as well as improving productivityKey responsibilities of the Restaurant ManagerOversee daily operations of The Dining Room Stillroom and Room Service ensuring exceptional service standards.Maintain a strong presence during peak service times leading by example to uphold 5-star performance.Support and train Assistant Managers to sustain high standards and operational excellence.Delegate tasks effectively ensuring accountability and follow-up.Manage all restaurant administration and reporting for the Food & Beverage Operations Director.Prepare and deliver team trainings briefings and monthly meetings to ensure clear communication and consistency.Support disciplinary processes with professionalism and discretion.Maintain thorough knowledge of all hotel services to meet and exceed guest expectations.Keep the team informed of goals budgets and performance standards.Collaborate with senior management to address guest feedback improve service and maintain integrity in all communications.Liaise with Reception and Reservations to manage bookings and special requests.Work with the Food & Beverage Operations Director to identify opportunities resolve challenges and drive sales growth.Foster a united respectful and collaborative management culture through communication teamwork and leadership.Qualifications : Restaurant Manager About youProven experience in managing a restaurant in the luxury sector is essentialPrevious management experience in a high volume restaurant is desirableConfidence managing a large team in a fast paced environmentExperience in delivering training writing rotas and team managementPro-active and passionate for your work and communication with colleaguesEnthusiastic about hospitality and 5 star serviceKeen eye for detail and flexible attitudeAdditional Information : Whats in it for youExcellent salary plus service chargeAccommodation available if requiredFree meals for our teamFriends and Family rate at Iconic Luxury Hotels25% discount on all Food & BeverageDiscount on Spa treatment and productsand much more.Remote Work : NoEmployment Type : Full-time Key Skills Restaurant Experience,Labor Cost Analysis,Hospitality Experience,Cost Management,Assistant Manager Experience,Management Experience,Profit & Loss,Computer Literacy,Leadership Experience,P&L Management,Restaurant Management,Retail Management Experience: years Vacancy: 1


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