Tenancy Co-ordinator

4 weeks ago

Wembley, United Kingdom FY Recruitment Full time

Tenancy Co-ordinator

Wembley Park (free parking and easy reach of the met/jubilee lines)

Office based. Work every other Saturday (day off in lieu)

£30 – 32k

6 months temp/contract

Our client is a leading property developer and build to rent businesses, offering high quality, high spec apartments.

 

As a fantastic administrator your role will support the Leasing team by taking responsibility for managing all aspects of the tenancy process. It is suited to a highly organised self-starter who is passionate about supporting the team and committed to delivering exemplary customer service.

Key Accountabilities:

  • Progress every let agreed from reservation through to move in, ensuring all documents are accurate, compliant and meet company standards;
  • Offer outstanding customer service by ensuring the customer is aware of each step of their journey, with documentation issued in a timely and accurate fashion;
  • Progress and nurture the reference and deposit insurance process in conjunction with the Leasing team as required;
  • Ensure leasing software is up to date, accurate and all tenancy deals progressed in a timely fashion;
  • Liaise closely with the Leasing and Resident teams to ensure every arrival and departure is smooth and an excellent experience for the customer;
  • Work closely with the Finance team to ensure every lease is numerically correct and ready for customer payment;
  • Keep track of all leasing pipelines by using reporting inside the designated software system;
  • Proactively find ways to drive efficiencies in the leasing process;
  • Assist and support at leasing open days and customer events where required;

Qualifications/Experience/Skills:

  • IT literate with Excel and software experience;
  • Experience within legal or property particularly beneficial
  • Excellent communication skills;
  • Excellent organisational skills;

 

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