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Food & Beverage Assistant Manager

3 months ago


Exeter, United Kingdom Exeter City Football Club Full time

 

As an integral part of our dynamic team, you will play a crucial role in upholding our organization's commitment to sustainability. Regardless of your specific role in marketing, HR, procurement, or any other department, we expect all employees to actively embrace and adhere to our sustainability policies. Your dedication to environmentally conscious practices, resource efficiency, and ethical considerations will contribute to our collective efforts in fostering a responsible and sustainable workplace. We believe that each team member, regardless of their functional area, plays a vital role in promoting and implementing sustainable practices that align with our organizational values.


Exeter City Football Club seeks to ensure the safety, safeguarding and wellbeing of all children, young people and adults at risk who engage in its activities.


We have an exciting opportunity to join our unique and special club as Food & Beverage Assistant Manager.


Exeter City Football Club is a special club with 20 years of Supporters’ Trust ownership. We are proud to be different and put our supporters and community engagement at the forefront of everything we do.


The role of Food & Beverage Assistant Manager brings opportunity for new talent to join the team and join us on our journey to achieve our 5 goals. These goals include focusing on growth, creating a high performance environment, ensuring operational excellence through taking care of each other, clear objectives, adequate resource and a commitment to investing in developing our people.​ In addition to this in line with our ethos we continue to aim to achieve excellence on and off the field whilst maintaining our long-term financial sustainability.


As Food & Beverage Assistant Manager you will become an integral part of the team and support us in creating a collaborative environment where all staff feel valued and understand their contribution to the Club. In order to achieve this you will play a key role in the F&B function and ensure all new starters are onboarded in line with process and trained and developed providing resilience whilst creating a professional multi disciplined team.


​Reporting into our Food & Beverage Manager you will be responsible for supporting the smooth and effective day to day operations of our F&B function. You will consistently enhance our visitors experience in your front of house role offering a warm welcome ensuring all visitors to site have everything they need and they are leaving site having had a great experience, offering positive feedback and a keenness to return and recommend the experience to others.

As part of the F&B Assistant Manager role you will support the Club in in focusing on growth and new revenue opportunities. In line with this you will be confident in reviewing processes, constructively sharing feedback, trialling new initiatives, working on efficiencies and improving service to ensure better never stops. 


As a team we are respectful and proud of our heritage and the investment the Club has made in our facilities and shared ambition for what we can achieve.  


Candidates applying for this role must have a working knowledge and certification in food hygiene, allergies and health and safety compliance. We request candidates have 3 years hospitality experience within a supervisory or management role and experience and knowledge of reviewing and implementing hospitality procedures including licencing regulations and cash handling procedures.


Excellent communication and numeric skills are essential and candidates should have a positive dynamic mindset and be innovative problem solvers with an ability to adapt, motivate and supervise team members.


This role requires physical stamina as you will be moving throughout your shift, lifting stock, taking deliveries as is important to ensure operational demands are met within a fast-paced environment. A strong work ethic and flexible approach to working pattern is essential in line with the business needs and industry demands. Candidates will need to commute to both St James Park and The Cliff Hill Training Ground in line with the F&B functions across the 2 sites.


Prior to commencing work a right to work document(s) must be presented and references and a DBS Check will need to be undertaken.