Cafe Manager

We Make Morrisons…From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.We’re recruiting for a high performing Café Manager to help our business to continue to grow and succeed.Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafés are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service.More About The RoleYou will:Listen and respond to customer feedback and react accordinglyEnsure market leading availability Work with the other Managers in store to lead a supportive and performance driven departmentEfficiently manage all people routines, taking accountability of department scheduling, absence, performance and talent conversationsDeliver training to ensure team have the capability and confidence to deliver their roleEnable colleagues to work with confidence across various departmentsIdentify and develop talent within the departmentBuild effective relationships with other operating departmentsLead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the departmentTake a leadership role within the store, acting as Manager In ChargeEnsure resource is planned thoroughlyMore About What We OfferAs part of our total rewards package we offer:33 days annual leave (6.6 weeks)15% Morrisons discount for your household (both in store and online)10% discount for a designated friend/family memberPrivate Aviva Healthcare planAnnual bonus schemeGenerous company pension contributions4 x life assurance through our company pension schemeEnhanced maternity, paternity and adoption schemesPerks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchersSubsidised canteen/food products during working hoursMore About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.What do we need from you?Experience of managing a team in a fast paced environmentYou will need to be a great communicator who can share knowledge, experience and best practicesYou will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexibleYou must be adaptable to change, whilst being able to challenge effectivelyAs a Manager, you will actively listen to and respond effectively to customers and colleaguesWe are an equal opportunities employer and welcome applications from all sections of the community.More About UsShopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.