Credit Controller

4 weeks ago


York, United Kingdom Onebright Full time

Onebright is the personalised mental healthcare company building a brighter way to provide life-changing support for people around the world. We work with everyone from insurance providers and companies to GP's and individuals to get people the support they need to feel better.

Onebright is now the fastest growing provider of private outpatient mental health services across a continuum of care, and the leading outpatient mental healthcare company in the UK for patient referrals. We remain exclusively focused on mental health – dedicating all our energy and investment into improving end-to-end services for employees’ mental health.

We have an opportunity to join our finance team as a Credit Controller you will Assist with the processing of payments associated with member contributions and ensuring that outstanding debts associated with these are effectively managed.? Work with the Billing lead, to ensure DNA charges are effectively recovered from clients. 

Key responsibilities:

  • Own the?debtor account and ensure processes are in place to identify and collect all member contributions in a timely manner
  • Embed monthly review processes, including the management of monthly debtor review processes within Finance
  • Update and present the monthly?debtor dashboard to management and provide insight into the movements in the monthly debt balances
  • Deal with associated queries to facilitate timely payment
  • Maintain regular contact with debtors through telephone calls and emails to obtain timely payment of due balances
  • Identify and escalate disputed accounts and define resolutions
  • Liaise with customers and internal staff to resolve issues quickly and efficiently
  • Setting up new customer accounts ensuring all information is present and correct
  • Reconcile remittance advices against client accounts
  • Producing and distributing monthly statements to clients where necessary
  • Maintaining excellent customer relationships at all times

Qualifications and Experience: 

  • Effective communicator, ability to manage difficult conversations with clients 
  • Experience of working in fast-paced Finance team, with focus on debt management is essential 
  • Ability to work within a team, understand processes & work proactively is essential 
  • IT literate with intermediate experience of Excel (Pivot Tables, V Lookups) 
  • Confident, articulate and adept in obtaining information 
  • Organised/methodical in approach to work and able to prioritise appropriately  

"Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Onebright, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles."

Additional Information

  • For further information please call the Onebright Recruitment Team on for more information.
  • Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will seek advice from our HR Team how best to support you.
  • Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a Satisfactory DBS and Credit check.

  • Credit Controller

    2 months ago


    York, United Kingdom Sharp Consultancy Leeds Full time

    A rare and exciting opportunity to join an SME organisation based in York. You will be joining as a Credit Controller and will be supporting with credit control and sales ledger to ensure everyone receives a high quality service. If you are someone who is passionate about sustainability and have experience with credit control then this could be the role for...

  • Credit Controller

    9 hours ago


    York, United Kingdom Sharp Consultancy Leeds Full time

    **Credit Controller** **Hybrid - York** **Up to £30,000 OTE** I am working with a growing, innovative orgaisation based on the outskirts of York and they are looking to add a credit controller to the growing team. In a newly created position, you will be responsible for all things credit, support of ad-hoc management accounts and report into the...

  • Credit Controller

    2 months ago


    York, United Kingdom Miller Food Service Full time

    **Miller Food Service**; Based in York, we are one of the leading food wholesalers in the region. We are seeking a full-time credit controller to join our successful and growing company. We are looking for someone with a credit control background with a proven ability to drive improvements in the debt collection process. **Primary responsibilities** -...

  • Credit Controller

    1 month ago


    York, United Kingdom Headstar Full time

    Credit Control, it's just picking up the phone and asking people for money right? Wrong, it can be so much more. You already have some experience of Credit Control, so you know the basics, chasing overdue customers, allocating payments and dealing with queries. This newly created permanent position will give you the opportunity to take your credit control...

  • Credit Controller

    1 week ago


    York, United Kingdom Optimum Recruitment Group Limited Full time

    Optimum Recruitment Group are proud to be working exclusively with this well established and successful business based on the outskirts of York who are looking to appoint a Credit Controller to the team. Working within this growing credit control team, you will be required to perform all aspects of credit control for approximately 1000 customers (ledger...

  • Credit Controller

    1 week ago


    York, United Kingdom Sharp Consultancy Leeds Full time

    Are you someone with a roughly a years’ experience within finance who is looking to take that next step forwards? I am working with a #numberone market leader based in York and they are looking for a Credit Controller to join their successful team. Priding themselves on the support and development, they are a great team and you will be able to broaden...

  • Credit Controller

    1 week ago


    York, United Kingdom Sharp Consultancy Leeds Full time

    Are you someone with a roughly a years’ experience within finance who is looking to take that next step forwards? I am working with a #numberone market leader based in York and they are looking for a Credit Controller to join their successful team. Priding themselves on the support and development, they are a great team and you will be able to broaden...

  • Credit Controller

    1 week ago


    York, United Kingdom Charterhouse Recruitment Services Full time

    **Credit Control (Temp)** Are you in between roles and looking for a temporary contract in a Credit control role? We are currently looking for a credit controller to join an established tutoring company, based on a temporary contract. This company offers free parking, with a 37.5 hour working week guaranteed This role will be supporting the existing...

  • Credit Controller

    1 week ago


    York, United Kingdom Charterhouse Recruitment Services Full time

    **Credit Control (Temp)** Are you in between roles and looking for a temporary contract in a Credit control role? We are currently looking for a credit controller to join an established tutoring company, based on a temporary contract. This company offers free parking, with a 37.5 hour working week guaranteed This role will be supporting the existing...

  • Credit Controller

    2 weeks ago


    York, United Kingdom Hawk 3 Talent Solutions Full time

    **Credit Controller** **York, North Yorkshire** **£26,000 - £28,000 per annum** Permanent Office based role Working on a rota basis Monday to Friday 40hrs per week Monday - Friday Rota - 08.30 - 17.00; 09.30 - 17.30 & 09.30am - 18.00pm Hawk 3 Talent Solutions are looking for an experienced Credit Controller to join an expanding business based on the...

  • Credit Controller

    2 weeks ago


    York, United Kingdom Charterhouse Recruitment Services Full time

    **Credit Controller** We are recruiting for a company whose mission is to provide easy access to private healthcare, who use personalised therapists to help achieve your individual goals. **Salary;**£21,000 **Working Days;** Monday-Friday, Hybrid Available The Credit Controller role will handle all debt management activities for the business, liaising...

  • Credit Controller

    2 weeks ago


    York, United Kingdom Transaction Recruitment Full time

    Transaction Recruitment are supporting our York based client in their search for an experienced Credit Controller to join them on a permanent basis. You will be working as part of a well established finance team, and will be responsible for taking ownership of your own ledger of nationally recognised accounts. This position offers hybrid working only two...

  • Credit Controller

    1 week ago


    York, United Kingdom Page Personnel Full time

    Exciting new Credit Control Role in York! - Excellent opportunity working within a growing team! **About Our Client**: Page Personnel are currently recruiting for a business based in York who are looking for a Credit Controller to join their team! Key Responsibilities: Key Responsibilities: - Processing of invoices and escalating issues in a timely...

  • Credit Controller

    7 days ago


    York, United Kingdom Marks Sattin Full time

    Marks Sattin are currently working with a York (YO32) based software provider who are looking for a Credit Controller! The role will report into their FD, providing full credit management of their York office, including ensuring timely payment of outstanding invoices, minimising bad debts, and maintaining a healthy cash flow for the organisation. For this...

  • Credit Controller

    2 weeks ago


    York, United Kingdom ONEBRIGHT Full time

    **Credit Controller** Location - Head Office - York (Holgate Park Road, York YO26 4GN) Salary - £23,000 per annum based on experience Are you looking for your next challenge in the Finance field? Here at Onebright we provide a consistent, high quality level of service at all times, against defined criteria, to meet and where possible exceed...

  • Credit Controller

    2 months ago


    York, United Kingdom Headstar Full time

    Are you an experienced credit controller who's not feeling valued? Want to work for a business that will listen to your ideas and make you feel included? Want to hear more?

  • Credit Controller

    2 weeks ago


    York, United Kingdom Classic Carriers Limited TA YDL Full time

    **Job description** **Who are we?** YDL was established in 1989. Since our inception in 1989, YDL have continued to expand, achieve growth, and increase our loyal customer base based on our core values: - An exemplary and personal level of service - Offering tailored solutions to our clients based on their requirements. - Offering the full complement of...

  • Credit Controller

    4 weeks ago


    York, United Kingdom Reed Full time

    Reed Accountancy are proud to be working with a business in York who are recruiting a Credit Controller to join their team. This is a full-time and permanent position with hybrid working (3 days in the office). You will assist with the processing of payments and ensure outstanding debts are managed. Duties and Responsibilities: Set up new customer...


  • York, United Kingdom Phoenix Software Full time

    The role of Credit Control Administrator is to support the Phoenix in maximising revenues, profit and cash flow and controlling costs and to support all other areas of the Finance team and Phoenix as a whole in carrying out their duties effectively. You should be able to maintain excellent relationships and provide a high standard of service to all external...


  • York, United Kingdom Professional Paper Supplies LTD Full time

    **Job Type**:Permanent **Salary: £**14,168.40 per year based on a 3 full days (7hrs, £12.97 ph.) **Hours**:21 hrs(Can be flexible) **Working hours**:open to flexibility, minimum 3 days a week **Location**: York **Introduction** We are a rapidly growing family-owned, family-led business that exists to make our customers’ lives easier. Based in York...