We have other current jobs related to this field that you can find below
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Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS) French speaking Customer Service Advisor Location: LichfieldSalary: Up to £29,500 depending on experienceRef: 149FR To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149FR The Company:A market-leading manufacturer Main duties:Support customers and franchisees...
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Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS)French speaking Customer Service Advisor Location: LichfieldSalary: Up to £29,500 depending on experienceRef: 149FRTo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149FRThe Company: A market-leading manufacturerMain duties: Support customers and franchisees...
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French speaking Customer Service Advisor
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Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS)French speaking Customer Service Advisor Location: LichfieldSalary: Up to £29,500 depending on experienceRef: 149FRTo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149FRThe Company: A market-leading manufacturerMain duties: Support customers and franchisees...
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French speaking Customer Services Coordinator
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Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS)French speaking Customer Service Advisor Location: Lichfield, Staffordshire Salary: Up to £29,500 depending on experienceRef: 149FRTo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149FRWebsite: www.french-selection.co.ukThe Company:A market-leading...
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French speaking Customer Services Coordinator
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Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS)French speaking Customer Service Advisor Location: Lichfield, Staffordshire Salary: Up to £29,500 depending on experienceRef: 149FRTo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149FRWebsite: www.french-selection.co.ukThe Company:A market-leading...
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French speaking Customer Services Coordinator
24 hours ago
Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Lichfield, Staffordshire Salary: Up to £29,500 depending on experience Ref: 149FR To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149FR Website: The Company: A market-leading manufacturer operating...
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Lichfield, United Kingdom People Solutions Full timeFrench Speaking Customer Service AdvisorMonday - Friday: 8.00AM - 5.00PMAnnual Salary of £29,000What's in it for me?People Solutions are currently recruiting for a French Speaking Customer Service Advisor to join our well-established client based in Shenstone, Staffordshire. This is a fantastic opportunity offering great benefits and an excellent annual...
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French Speaking Customer Service Advisor
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Lichfield, United Kingdom People Solutions Full timeFrench Speaking Customer Service AdvisorMonday - Friday: 8.00AM - 5.00PMAnnual Salary of £29,000What's in it for me?People Solutions are currently recruiting for a French Speaking Customer Service Advisor to join our well-established client based in Shenstone, Staffordshire. This is a fantastic opportunity offering great benefits and an excellent annual...
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Lichfield, Staffordshire, United Kingdom French Selection UK Full time €29,500FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Lichfield, Staffordshire Salary: Up to £29,500 depending on experience Ref: 149FR To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149FR Website: The Company: A market-leading manufacturer operating...
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French speaking Customer Services Coordinator
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Lichfield, Staffordshire, United Kingdom French Selection UK Full time €29,500FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Lichfield, Staffordshire Salary: Up to £29,500 depending on experience Ref: 149FR To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149FR Website: The Company: A market-leading manufacturer operating...
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German speaking Customer Service Advisor
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Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS) German speaking Customer Service Advisor Location: LichfieldSalary: Up to £29,500 depending on experienceRef: 149DE To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149DE The Company:A market-leading manufacturer Main duties:Support customers and franchisees...
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German speaking Customer Service Advisor
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Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS)German speaking Customer Service Advisor Location: LichfieldSalary: Up to £29,500 depending on experienceRef: 149DETo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149DEThe Company: A market-leading manufacturerMain duties: Support customers and franchisees...
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German speaking Customer Service Advisor
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Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS)German speaking Customer Service Advisor Location: LichfieldSalary: Up to £29,500 depending on experienceRef: 149DETo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149DEThe Company: A market-leading manufacturerMain duties: Support customers and franchisees...
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German speaking Customer Service Advisor
4 weeks ago
Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS)German speaking Customer Service Advisor Location: LichfieldSalary: Up to £29,500 depending on experienceRef: 149DETo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 149DEThe Company: A market-leading manufacturerMain duties: Support customers and franchisees...
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German speaking Customer Service Advisor
2 days ago
Lichfield, United Kingdom French Selection UK Full timeFRENCH SELECTION (FS)German speaking Customer Service Advisor Is this the role you are looking for If so read on for more details, and make sure to apply today.Location: LichfieldSalary: Up to £29,500 depending on experienceRef: 149DETo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job...
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French Speaking Customer Service Advisor
3 weeks ago
Lichfield, Staffordshire, United Kingdom People Solutions Full time €29,000French Speaking Customer Service Advisor Monday - Friday: 8.00AM - 5.00PM Annual Salary of £29,000 What's in it for me? People Solutions are currently recruiting for a French Speaking Customer Service Advisor to join our well-established client based in Shenstone, Staffordshire. This is a fantastic opportunity offering great benefits and an excellent...
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French speaking Customer Service Advisor
2 months ago
Our client, based near Lichfield are looking for an experienced French Speaking Customer Service Coordinator to join their company on a full time, Permanent basis. Working for a well-known brand that offers great benefits including Private Healthcare and 33 days holiday, what's not to love
The ideal candidate will be the first point of contact for our customers, handling inquiries with professionalism and providing comprehensive support. You will manage orders, coordinate logistics, and ensure a seamless customer experience.
Day to Day of the role:• Handle incoming calls, emails, WhatsApp, and social media messages promptly and professionally.• Provide first-line resolution to customer queries related to sales, technical issues, marketing, and national accounts.• Manage franchisee orders through the order portal, including documentation, shipments, and haulier logistics.• Process national account portal orders and emailed purchase orders, ensuring timely and quality delivery.• Address and resolve complaints, recording all information and tracking progress in Sage CRM.• Conduct outbound calls to the franchisee network to collect feedback and record in Sage CRM.• Collaborate with internal departments to resolve operational issues and improve processes.• Administer invoices, credit notes, and assist with month-end processes.• Continuously seek opportunities to enhance systems and customer experience.• Maintain and update information on order portals, websites, and databases using WordPress, Magento, and Access database systems.• Provide accurate and up-to-date technical and product information to franchisees, customers, and internal staff.• Manage departmental knowledge management systems to ensure the capability to give accurate real-time information.• Handle special order requests, raw material inquiries, and product concept communications.• Coordinate valeting course bookings, process payments, and liaise with stakeholders, addressing any concerns with course occupancy.• Independently manage allocated projects and tasks.
Required Skills & Qualifications:• Fluent French speaking
• Proven experience in customer service or a similar role.• Proficiency in handling customer inquiries across various platforms including phone, email, and social media.• Familiarity with order management and logistics coordination.• Competence in using CRM systems, preferably Sage CRM.• Strong organisational skills and the ability to manage multiple tasks simultaneously.• Excellent communication and interpersonal skills.• Knowledge of WordPress, Magento, and Access database systems is advantageous.• Ability to work independently and as part of a team on projects and tasks.
Benefits:• Great working environment; collaborative and supportive with lots of variety• Companywide training programme to develop key skills• 25 days holiday plus bank holidays• Non-contributory private health care and critical illness cover• Generous contributory pension scheme Life assurance at three times salary• Employee assistance programme• Staff purchase scheme - take home products for FREETo apply for the Customer Service Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
For more information on this opportunity or any other local roles please call Jane at REED Wolverhampton today to discuss your CV.