Pet Claims
4 days ago
Pet Claims & Customer Care AdvisorDo you love helping people as much as you love pets? Join us to make stressful moments simpler for pet owners, with compassionate customer service and claims support.This role provides an efficient and professional service to assist our customers when needing assistance with their policy or making a pet insurance claim. It requires providing assistance to the pet assessment team in requesting information from both veterinary practices and our customer, along with handling calls and administrative work regarding claims, our customers and their pets.The role attracts a salary of £24,750 working hybrid (1 day a week in the office) on a rotational basis between 8am - 6pm. What youll be doing: To empathise with customers following a pet injury/illness.To successfully handle difficult and contentious calls with customers; this includes being the first point of call when customers wish to raise complaints and to discuss their desired outcome. This is to ensure we are handling calls effectively, managing complaints fairly and within regulatory guidelines.To identify fraudulent claims/ claimants and to refer to the Team Leader and/ or Manager for advice and action.To assist with pet customer care and administrative tasks and be able to adapt to differing work types quickly and effectively.To handle all aspect...
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Pet Claims
1 day ago
Harrogate, North Yorkshire, United Kingdom Pib Group Full timePet Claims & Customer Care AdvisorDo you love helping people as much as you love pets? Join us to make stressful moments simpler for pet owners, with compassionate customer service and claims support.This role provides an efficient and professional service to assist our customers when needing assistance with their policy or making a pet insurance claim. It...
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Pet Claims
1 day ago
Harrogate, North Yorkshire, United Kingdom PIB Group Full timeDo you love helping people as much as you love pets? Join us to make stressful moments simpler for pet owners, with compassionate customer service and claims support.This role provides an efficient and professional service to assist our customers when needing assistance with their policy or making a pet insurance claim. It requires providing assistance to...
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Pet Claims
1 week ago
Harrogate, North Yorkshire, United Kingdom PIB Group Full time £24,950 per yearDo you love helping people as much as you love pets? Join us to make stressful moments simpler for pet owners, with compassionate customer service and claims support.This role provides an efficient and professional service to assist our customers when needing assistance with their policy or making a pet insurance claim. It requires providing assistance to...
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Pet Claims Handler
2 days ago
Harrogate, United Kingdom Jigsaw Insurance Services Plc Full timeJob Advert The Pet Claim’s Handler will provide an efficient and professional service to assist our customers when making a pet insurance claim dealing with all aspects of the claim including the full assessment. At Jigsaw, part of the PIB Group we work hard to ensure our culture is collaborative, social, energetic and fun, providing the best possible...
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Pet Claims
6 days ago
Harrogate, United Kingdom hireful Full timeA leading insurance company in the UK is seeking a Pet Claims & Customer Care Advisor to provide compassionate service to pet owners during claims and policy assistance. The role involves handling difficult calls, managing complaints, and working closely with veterinary practices to streamline the claims process. Strong customer service skills and a passion...
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Pet Claims
7 days ago
UK - Harrogate - Clarendon House, United Kingdom PIB Group Full time £24,000 - £32,000 per yearPet Claims & Customer Care AdvisorDo you love helping people as much as you love pets? Join us to make stressful moments simpler for pet owners, with compassionate customer service and claims support.This role provides an efficient and professional service to assist our customers when needing assistance with their policy or making a pet insurance claim. It...
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Pet Claims Handler
4 days ago
Harrogate, United Kingdom PIB Group Full timeJob Advert **Starting salary of £25,500** **Hours - Mon to Fri between 8-6** **Harrogate based** **Hybrid - 2 days per week in the office** Do you have Claims experience or worked in the Veterinary sector? If so this role could be just for you. In this role, you will be responsible for processing pet insurance claims, supporting our clients through...
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Pet Claims
2 days ago
Harrogate, United Kingdom PIB Group Full timeJob Advert **Pet Claims & Customer Care Advisor** We have an exciting opportunity for a Pet Claims & Customer Care Advisor to join our team who will provide an efficient and professional service to assist our customers when making a pet insurance claim and assist the pet assessment team in requesting information from both veterinary practices and...
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Pet Claims
7 days ago
Harrogate, United Kingdom PIB Group Full timePet Claims & Customer Care Advisor page is loaded## Pet Claims & Customer Care Advisorremote type: Hybridlocations: UK - Harrogate - Clarendon Housetime type: Full timeposted on: Posted Todayjob requisition id: JR101819**Pet Claims & Customer Care Advisor** This role provides an efficient and professional service to assist our customers when...
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Pet Claims
1 week ago
Harrogate, United Kingdom PIB Group Full timePet Claims & Customer Care Advisor Do you love helping people as much as you love pets? Join us to make stressful moments simpler for pet owners, with compassionate customer service and claims support. This role provides an efficient and professional service to assist our customers when needing assistance with their policy or making a pet insurance...