Fire Alarm Service Engineer

3 weeks ago

Southampton, United Kingdom Trinity Fire & Security Systems Full time

Trinity are hiring a Fire Alarm Engineer to service and maintain fire alarm and associated systems. You will liaise with with our Service and wider support departments to provide first rate servicing to the systems used by our clients. Youll be working as part of a skilled teams of Engineers and Senior Engineers to build on the companys reputation in quality and customer service.

Trinity work with industry leading systems including Gent Notifier and Morley.

Principal Responsibilities

Carry out scheduled routine servicing in a timely efficient and cost effective manner in line with the Companys quality standards.

  • Carry out all other necessary works required at customer premises in accordance with the Companys quality standards.
  • Effectively communicate with customers to ensure a good understanding of system and site status particularly system defects that affect its correct function.
  • Liaise with service administrators to ensure service commitments are met.
  • Plan own work including routine service/maintenance visits emergency call out requirements and remedial repairs and minor additions to existing installations in line with service administration guidance.
  • Ensure legible and timely completion of all company paperwork in line with Company requirements.
  • Operate in accordance with the Company Handbook and all Company and customers quality standards and health and safety requirements.

Accountable for

  • Leaving customers with fully functioning fire detection and alarm systems unless Engineering Manager/Customer has been informed of the reasons that completion is not possible before leaving the premises.
  • All own documentation being completed and reaching the required destinations within agreed time limits.
  • Ensuring that customers are always satisfied with the service they receive.
Key Competencies of jobholder

Skills

  • Experience servicing and maintaining fire alarm and associated systems
  • Able to identify all types of cable associated with fire detection and alarm systems. and to correctly test and terminate the cable ends in accordance with manufacturers instructions.
  • Demonstrates a logical approach to system fault diagnosis and rectification.
  • Understands different types of cable containment systems.
  • Deal with customers endusers construction personnel and inhouse staff in a professional manner.
  • Verbal and written communication.

Technical knowledge

  • Understands the basic building service systems e.g. air conditioning systems with a view to interfacing with them.
  • Has a comprehensive understanding of the causes and cures of fire alarm problems including an ability to recommend changes to practices and processes that may cause false alarms as well as changes to the fire detection and alarm system.
  • Basic Electrical Safety training (ECA)
  • Manufacturers training with a minimum requirement of Notifier and Gent equipment in respect of servicing

Benefits

23 days holiday plus bank holidays

Company pension scheme

Company vehicle and paid travel

Company commission scheme

Life assurance

Employee Welfare assistance programme


Equal Opportunities in Practice

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age disability sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships.

Security Vetting

It is an industry requirement that successful candidates / future employees undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.

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