Incident Manager

3 weeks ago


Edinburgh, United Kingdom VLink Inc Full time

This role involves developing connections with technical and business experts around the world and interacting with a variety of technologies and applications. The role will also include participation in project work which strives to further improve the stability, performance, and resilience of the platform.Key ResponsibilitiesCoordinate resolution and restore normal service operation during technology Incidents and Major Incidents.Manage the communication with senior leadership in the event of a Major IncidentsProvide leadership and expertise to assist with the determination of root cause and solution of incidents.2-4 years of experience with ServiceNOWIdentify, investigate and prioritize potential issues across Aladdin software and infrastructure.Build and publish reports using Power BIDrive process and tooling change across the organization to support regulatory change – eg DORA (Digital Operational Resilience Act)Advantages / Nice to havesExperience working in the Technology or Financial services industries.Knowledge of cloud computing platforms like Azure, AWS, etc. and understanding of different service models (IaaS, PaaS, SaaS)Knowledge in programming languages such as Python to automate common tasks and a basic knowledge of IT Configuration Management, Deployment & Orchestration tools like AnsibleData analysis skills e.g., Splunk, Grafana, Tableau, MS Excel, Power BI


  • Incident Manager

    3 weeks ago


    Edinburgh, United Kingdom VLink Inc Full time

    This role involves developing connections with technical and business experts around the world and interacting with a variety of technologies and applications. The role will also include participation in project work which strives to further improve the stability, performance, and resilience of the platform. Key Responsibilities Coordinate resolution and...

  • Incident Manager

    3 weeks ago


    Edinburgh, United Kingdom VLink Inc Full time

    This role involves developing connections with technical and business experts around the world and interacting with a variety of technologies and applications. The role will also include participation in project work which strives to further improve the stability, performance, and resilience of the platform. Key Responsibilities Coordinate resolution and...

  • Incident Manager

    3 weeks ago


    Edinburgh, United Kingdom VLink Inc Full time

    This role involves developing connections with technical and business experts around the world and interacting with a variety of technologies and applications. The role will also include participation in project work which strives to further improve the stability, performance, and resilience of the platform.Key ResponsibilitiesCoordinate resolution and...


  • Edinburgh, United Kingdom VLink Inc Full time

    Technical Incident Manager Industry: Fintech Position details: Full-time Location: Edinburgh, Hybrid model (4 days on site per week) Working hours: 9:00–17:00 Key Responsibilities Coordinate resolution and restore normal service operation during technology Incidents and Major Incidents. Manage the communication with senior leadership in the event of a...


  • Edinburgh, Edinburgh, United Kingdom VLink Inc Full time

    Technical Incident ManagerIndustry: FintechPosition details:Full-timeLocation: Edinburgh, Hybrid model (4 days on site per week)Working hours: 9:00–17:00Key ResponsibilitiesCoordinate resolution and restore normal service operation during technology Incidents and Major Incidents.Manage the communication with senior leadership in the event of a Major...


  • Edinburgh, Edinburgh, United Kingdom Royal London Full time £60,000 - £120,000 per year

    Job Title: Senior Major Incident ManagerContract Type: Fixed Term Contract (12 months)Location: Edinburgh, Glasgow, or Alderley Park (Wilmslow)Working style: Hybrid 50% home/office basedJob Summary:We are hiring a Senior Major Incident Manager to join our Group Technology and Operations (COO) team, specifically within the Major Incident Command Centre. This...


  • Edinburgh, Edinburgh, United Kingdom Royal London Group Full time

    Job Title: Senior Major Incident Manager Contract Type: Fixed Term Contract (12 months)Location: Edinburgh, Glasgow, or Alderley Park (Wilmslow)  Working style: Hybrid 50% home/office basedJob Summary: We are hiring a Senior Major Incident Manager to join our Group Technology and Operations (COO) team, specifically within the Major Incident Command Centre....


  • Edinburgh, United Kingdom VLink Inc Full time

    Technical Incident ManagerIndustry: FintechPosition details:Full-timeLocation: Edinburgh, Hybrid model (4 days on site per week)Working hours: 9:00–17:00Key ResponsibilitiesCoordinate resolution and restore normal service operation during technology Incidents and Major Incidents.Manage the communication with senior leadership in the event of a Major...


  • Edinburgh, United Kingdom VLink Inc Full time

    Technical Incident ManagerIndustry: FintechPosition details:Full-timeLocation: Edinburgh, Hybrid model (4 days on site per week)Working hours: 9:00–17:00Key ResponsibilitiesCoordinate resolution and restore normal service operation during technology Incidents and Major Incidents.Manage the communication with senior leadership in the event of a Major...

  • Incident Manager

    7 days ago


    City of Edinburgh, United Kingdom VLink Inc Full time

    This range is provided by VLink Inc. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.Base pay range$62,000.00/yr - $68,000.00/yrDirect message the job poster from VLink IncRecruiter | Hiring Partner | Talent Acquisition Specialist | Connecting Great Talent with Great CompaniesThis role involves...