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Catering General Manager

2 months ago

Belfast, United Kingdom Blue Arrow - Coventry Full time

We are looking for a Catering General Manager to work across three sites in Northern Ireland.
As the General Manager, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment.
You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem-solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
Key Responsibilities
* To be responsible for the overall efficient and effective management of the contract
* Build and maintain a positive and effective client relationship ensuring we are true partners in their business
* To ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers
* Ensure all company promotions are correctly implemented (where applicable)
* Ensure all products are correctly priced in line with client specifications
* Action plans are completed following consumer satisfaction surveys

Essential Attributes
* Proven experience in leading and managing a high-performing team, in the food service/ hospitality/ events sector across multi-site operations
* Experience in a similar environment, employing over 45 employees
* Extensive catering service experience in a role responsible for a turnover +£2million
* Exceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills.
* Track record of growing sales in both a competitive retail environment and through hospitality & event sector business
* Experienced in working alongside major venues/ sporting bodies and in managing major hospitality programmes
* Excellent commercial acumen
* Ability to communicate effectively at all levels.
* The ability to communicate at all levels
* Use of IT packages including Microsoft Office, E-mail, Word, Excel, Digital Compliance reporting and ePOS back Office systems

If you are interested please apply online.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.


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