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Learning, Development and Talent Lead

4 weeks ago

Exeter, Devon, United Kingdom Situ Full time

Core Hours: Monday-Friday 8.45am – 5.30pm

Location: Based at our Exeter HQ

Situ is an established serviced accommodation agency headquartered in stunning Exeter, Devon. We connect people with choice corporate accommodation that feels like home, wherever in the world they might be. With a global supply chain spanning over 144 countries and an ever-growing team, we're on an exciting journey. Are you ready to join us?

About Us

Our success lies in our people-centric approach, it's what makes us stand out in the industry. Service with heart is how we ensure a 100% client retention rate. But it isn't just our clientele who get this top-quality treatment, it's our own people too. Recognising and nurturing talent is a fundamental part of Situ culture, and we always reward hard work. 2023 alone saw 19 internal promotions within our company, and our dedication and investment in our teams is what makes us a renowned globally great employer. It's also how we've earned the Best Place to Work award two years running

We're people people - diversity and inclusion is paramount to everything we do here at Situ. From collectively speaking 17 languages, to over half of our leadership roles being held by women, to our dedicated employee committees - we work hard to ensure everyone sees Situ as a safe space.

In a nutshell…

We're on a mission to revolutionise corporate accommodation with our unique approach to the industry and are seeking top-notch people to help us achieve that goal. But enough about us, it's you we're eager to learn more about. So get in touch today and slide into your next role at Situ (literally, we have an office slide)

Job purpose

We are seeking a dynamic Learning, Development and Talent Lead to join our People team. You will manage and execute a comprehensive company-wide training plan, strategically partnering with each department and the wider People team to understand training needs, skills gaps, and opportunities for growth.

This role ensures our employees have the skills and knowledge necessary to perform their jobs effectively and to meet the overall needs of the business. Your focus will be on building a training schedule that fosters a culture of continual learning and success, both onsite and via digital learning solutions.

You will be commercially astute and adopt an outside-in approach, understanding customer needs to integrate them into training programmes. You will be a trusted partner across our teams and work closely with the Head of People to identify training needs, design, and successfully implement and deliver the training strategy.

Key responsibilities and duties

  • Develop and implement a company-wide learning and development programme that supports the strategic goals of the business, addressing specific business needs and promoting a continuous learning culture.
  • Collaborate and integrate with all departments to fully understand and execute training needs, identifying skills intelligence, skill gaps and opportunities for development.
  • Ensure that learning and development initiatives support commercial objectives and contribute to overall business success.
  • Conduct training needs analysis through surveys, interviews and consultations with managers, identify skill gaps and recommend training solutions.
  • Create and manage a training schedule that supports both employee and company growth.
  • Utilise an outside-in approach to understand our customers' needs and translate those insights to relevant training programmes.
  • Develop and run a comprehensive graduate and internship programme.
  • Design and deliver engaging training sessions using various methods, including workshops, e-learning, and on-the-job training, coordinating with external parties as required.
  • Assess the effectiveness of training programs through feedback and metrics, making improvements as needed.
  • Provide regular reports on training activities, progress and outcomes to senior management.
  • Work closely with the wider People team to support talent management initiatives, including career development and succession planning.
  • Promote a diverse and inclusive workplace culture through initiatives, training and events.
  • Work closely with the Head of People and other senior leaders to manage and work within the training budget, ensuring cost-effective solutions are in place to deliver high-quality training.
  • Implement our online learning platform while evaluating the overall effectiveness of training programmes.
  • Lead in the creation of online learning content, utilising our LMS platform to support employee and company growth.

General responsibilities and skills

  • Strong understanding of training methodologies and best practices.
  • Experience in developing and executing training programmes.
  • Excellent communication and interpersonal skills.
  • Strong project management and organisational skills.
  • Commercially astute and the ability to align training initiatives with business goals.
  • Ability to analyse data and metrics to assess training effectiveness.
  • Creative and innovative mindset with a passion for continuous improvement.
  • Knowledge of eLearning capabilities for L&D services and experience in implementing and evaluating the effectiveness of online learning activities.
  • Experience of leading the design and development of digital learning on LMS platforms, including producing digital content, videos and content writing.

Benefits of working at Situ

  • 27 days of holiday per year (including two reset days) plus bank holidays and your birthday off.
  • Training support and growth opportunities.
  • Quarterly awards for experience days.
  • Company events.
  • Long service awards.
  • Private health insurance.
  • Employee assistance programme, including 24-hour access to a GP.
  • Free eye test.
  • Salary sacrifice programmes for electric vehicles, cycle equipment and tech.
  • Subscription to online benefits and discount package.

Desirable Experience of working with SCORM / Articulate 360 or similar LMS platforms.

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