Customer Team Member

1 day ago

Kirkwall, United Kingdom CO-OP Full time

Closing date: 06-01-2025

Customer Team Member

Location: 19 Albert Street, Kirkwall, KW15 1HP

Pay: £12.00 per hour

Contract: 20 hours per week + regular overtime, permanent, part time

Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.

Full, paid training provided

You can apply for this role using your mobile device (no CV needed)

We’re looking for Customer Team Members to join our team at Co-op.

When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you'll do

  • Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
  • Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
  • Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
  • Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
  • Support your local community – get involved in all kinds of activities and events

This job would suit people who have

  • A genuine care for the needs of customers and members
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • A positive approach to change and problem solving
  • The flexibility to work a range of different shifts

Why Co-op?

  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • Full, paid training and dedicated support for your personal development and career progression
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme

Building an inclusive workplace

We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-wellbeing.

As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

  • Customer Team Member

    4 days ago

    Kirkwall, United Kingdom Co-op Careers Full time

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing)...

  • Customer Team Member

    5 days ago

    Kirkwall, United Kingdom Co-Op Full time

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview....

  • Customer Team Member

    4 days ago

    Kirkwall, United Kingdom Co-Op Full time

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview....

  • Customer Team Member

    2 days ago

    Kirkwall, United Kingdom Co-op Full time

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Member

    6 days ago

    Kirkwall, United Kingdom Co-op Full time

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview....

  • Customer Team Member

    6 days ago

    Kirkwall, United Kingdom Co-op Full time

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing)...

  • Customer Team Member

    6 days ago

    Kirkwall, United Kingdom Co-op Full time

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. ...

  • Customer Team Member

    5 days ago

    Kirkwall, United Kingdom Co-op Full time

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store...

  • Customer Service Team Member

    3 weeks ago

    Kirkwall, Orkney Islands, United Kingdom Lidl Full time

    Entry-Level Customer Service PositionLidl is looking for a talented Entry-Level Customer Service representative to join our team in Kirkwall. As a key member of our store staff, you will be responsible for delivering exceptional customer service and supporting our customers in achieving their shopping goals.Main ResponsibilitiesYour primary duties will...

  • Customer Team Member

    6 days ago

    Kirkwall, Orkney Islands, United Kingdom Co-op Full time €12

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview....

  • Customer Team Member

    6 days ago

    Kirkwall, Orkney Islands, United Kingdom CO-OP Full time

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed...

  • Customer Team Member

    6 days ago

    Kirkwall, Orkney Islands, United Kingdom Co-op Full time €12

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview....

  • Customer Team Member

    6 days ago

    Kirkwall, Orkney Islands, United Kingdom CO-OP Full time

    Closing date: 06-01-2025 Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed...

  • Customer Team Member

    7 months ago

    Kirkwall, United Kingdom Coop Full time

    **Customer Team Member - Home Delivery Driver** - Location: Pickaquoy Road, Kirkwall, KW15 1RR - Pay: £12.00 per hour - Contract: 35 hours per week + regular overtime, permanent, part time - Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Member

    3 days ago

    Kirkwall, Orkney Islands, United Kingdom Co-op Full time

    Closing date: 06-01-2025Customer Team Member Location: 19 Albert Street, Kirkwall, KW15 1HP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 4 Varied shifts over 7 days, including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Seasonal Team Member

    1 month ago

    Kirkwall, Orkney Islands, United Kingdom Tesco Partners Full time

    We're looking for Seasonal Team Members to join our team at Tesco Partners!This is a great opportunity to work flexible hours, with a minimum of 16 guaranteed hours each week. You'll have the flexibility to choose your shifts and work in a role that suits your lifestyle and career goals.As a Seasonal Team Member, you'll be part of a close-knit team working...

  • Seasonal Team Member

    3 weeks ago

    Kirkwall, Orkney Islands, United Kingdom Tesco Partners Full time

    Are you looking for a new challenge that offers stability and flexibility? As a Seasonal Team Member at Tesco Partners, you will play a vital role in serving our customers and communities. Whether you're looking to gain valuable work experience or build your skills, this is an excellent opportunity to join our team.About the RoleThis seasonal position is...

  • Entry Level Retail Team Member

    3 weeks ago

    Kirkwall, Orkney Islands, United Kingdom Lidl Full time

    Entry Level Retail Team Member: Are you looking to start your career in retail? We have an exciting opportunity for an Entry Level Retail Team Member at Lidl. This role involves assisting customers, maintaining a clean store environment, and contributing to the success of our store.Responsibilities:Assist customers with queries and provide solutions to their...

  • Social Care Team Member

    18 hours ago

    Kirkwall, Orkney Islands, United Kingdom Comhairle nan Eilean Siar Full time

    About the RoleWe are seeking a dedicated individual to join our social care team. As a Social Care Team Member, you will work closely with colleagues to provide support and promote independence for adults with support needs.The role requires excellent communication and interpersonal skills, as well as the ability to work flexibly in various settings. A SVQ...

  • Dining Area Team Member

    7 days ago

    Kirkwall, Orkney Islands, United Kingdom Binnen Verkoop Ondersteuning BV Full time

    Job Summary">We are seeking a dedicated dining area team member to support our school meal service at Papdale Primary School.">About the Role">This is a permanent position, offering 13.5 hours of work per week, Monday to Wednesday from 09:00 – 14:00, including a 30-minute unpaid break. The estimated annual salary for this role is approximately £28,053 pro...