IAM Engineer

2 weeks ago

Manchester, United Kingdom ProofID Full time

ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence UK HQ and offices in the US we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs.


At ProofID our mission is clear we strive to provide painfree secure and seamless digital user experiences for our clients. Whether its addressing legacy systems compliance issues or M&A transitions our team has the expertise to navigate complex projects and ensure smooth implementations.


With over 100 employees worldwide we still maintain a closeknit culture. Join us at ProofID and be part of an exciting journey towards revolutionising identity management while working alongside worldleading customers.

Role Summary:


IAM Managed Services Engineer provides technical customer support to complex identity and access management solutions. They are a key contributor in a highperformance culture and team that is focused on delivering success for our customers. Managed Service Engineers are accountable for the quality of service provided to customers in a manner which minimizes or removes the need for interruption to their business.


Key Responsibilities


  • Monitor customer environments proactively anticipate issues and coordinate with other resources advise customers propose solutions and effectively respond to service performance issues using the ITIL lifecycle model.
  • Manage small consultancy style projects and handle complex incidents.
  • Ensure that work is prioritized using the workflow management and ticket system.
  • Maintain clear effective communications with all stakeholders both external and internal.
  • Create easy to follow documentation in a variety of situations RCAs change records user guides etc.
  • Manage own time effectively to complete assigned work and adapt schedule based on customer needs and priorities.
  • Make a positive contribution to ProofID s Managed Services team through continuous improvement and sharing skills.
  • Keep up to date on various technology developments through internal & external trainings.
  • Able to build professional rapport with a range of customer and internal contacts
  • Works collaboratively and iteratively across customer and internal organizations ensuring high levels of communication across a number of issues at any one time
  • Positive and proactive in all interactions
  • Able to translate technical information and regulations into understandable language and chooses appropriate format to ensure understanding


Key Competencies

SailPoint:

  • Integrate SailPoint with core systems identified including Active Directory LDAP PAM and other applications
  • Deliver IAG processes including Recertification Joiner/Mover/Leavers (JML) Access Request Segregation of Duties RBAC
  • Configure connectors onboard applications including out of the box Web Service JDBC RACF/ACF2 and/or custom connectors
  • Develop supporting rules (application correlation identity mapping etc)
  • Develop life cycle event triggers and business process to meet the business requirements
  • Develop required reports and audit
  • Demonstrate product capability
  • Demonstrate product troubleshooting and solutioning.
  • Support post implementation for user testing debugging support and maintenance
  • Experience with Source Code Management (GitHub) and code deployment


Desirables:

  • Knowledge of Access Management Solutions: Ping / Forge Rock / Microsoft
  • Knowledge of IGA Solutions: Sailpoint / Net IQ / Ideiio
  • Knowledge of PAM Solutions: Cyber Ark / Delinea
  • HTML or Java Development Skills
  • Infrastructure knowledge: Microsoft / AWS
  • ITIL Certification
  • Scripting Languages: Java Groovy Scripting HTML PHP Python


Our Values:

WE DO GREAT WORK WE VALUE OUR CUSTOMERS

WE SUPPORT OUR COLLEAGUES WE ARE CURIOUS


ProofID is an equal opportunity employer. We do not discriminate based on sex gender identity ethnicity religion sexual orientation neurodiversity disability or any other protected basis because we believe the best and brightest come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.



Key Responsibilities Monitor customer environments, proactively anticipate issues and co-ordinate with other resources, advise customers, propose solutions and effectively respond to service performance issues using the ITIL lifecycle model. Manage small consultancy style projects and handle complex incidents. Ensure that work is prioritised using the workflow management and ticket system. Maintain clear, effective communications with all stakeholders both external and internal. Create easy to follow documentation in a variety of situations - RCAs, change records, user guides etc. Manage own time effectively to complete assigned work and adapt schedule based on customer needs and priorities. Make a positive contribution to ProofID s Managed Services team, through continuous improvement and sharing skills. Keep up to date on various technology developments through internal & external trainings. Able to build professional rapport with a range of customer and internal contacts Works collaboratively and iteratively across customer and internal organizations ensuring high levels of communication across a number of issues at any one time Positive and pro-active in all interactions Able to translate technical information and regulations into understandable language and chooses appropriate format to ensure understanding Direct, clear interaction with customers (and partners), ensuring high quality and timely responses Key Competencies Manage and troubleshoot Microsoft Azure Cloud services. Manage and monitor Azure cloud environments, ensuring optimal performance and security Deploy and configure virtual machines, storage, and networking components in Azure. Implement and optimize Azure resources for scalability and efficiency. Work with Azure Active Directory and Office 365 Admin Portal for user and group management. Virtual Server Administration. Administer Windows servers, Domain Controllers, and Active Directory Basic understanding of TCP/IP, DNS, and general networking. Basic understanding of Cisco routers/switches and VoIP. Basic understanding of Firewalls/Gateways. Utilize PRTG for network monitoring and proactive issue resolution. Experience in working in or with data centres, ensuring hardware reliability and uptime. Perform routine audits of systems and software. Develop knowledgebase documentation. Experience with Microsoft Active Directory / Azure Active Directory Experience with RSA SecurID Desirables: Knowledge of Access Management Solutions: Ping / Forge Rock / Microsoft Knowledge of IGA Solutions: SailPoint / Net IQ / Ideiio Knowledge of PAM Solutions: Cyber Ark / Delinea HTML or Java Development Skills Infrastructure knowledge: Microsoft / AWS ITIL Certification Scripting Languages: Java, Groovy Scripting, HTML, PHP, Python Our Values: WE DO GREAT WORK WE VALUE OUR CUSTOMERS WE SUPPORT OUR COLLEAGUES WE ARE CURIOUS ProofID is an equal opportunity employer. We do not discriminate based on sex, gender identity, ethnicity, religion, sexual orientation, neuro-diversity, disability or any other protected basis because we believe the best and brightest come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.

  • Enterprise IAM Engineer

    16 hours ago

    Manchester, United Kingdom Lonza Full time

    Role DescriptionLonza is seeking an experienced IAM Engineer to join our global IAM team. The successful candidate will have strong experience with Privileged Access Management (PAM) solutions and will be responsible for managing and enhancing the Delinea PAM solution across both IT and Operational Technology (OT) environments.The salary for this role is...

  • Senior Software Engineer Iam Saas

    2 days ago

    Manchester, United Kingdom Client Server Full time

    Senior Software Engineer / Backend Developer (IAM Rust IaC) Remote UK to £110k Are you a skilled backend Software Engineer with a strong interest in IAM (Identity and Access Management) solutions?You could be progressing your career in a senior, hands-on Software Engineer role as part of a friendly and supportive international team at a growing and hugely...

  • Cloud IAM Engineer

    6 days ago

    Manchester, United Kingdom ProofID Full time

    Job DetailsWe are seeking a highly skilled Cloud IAM Engineer to join our team at ProofID. As a key member of our Managed Services team, you will be responsible for providing technical customer support to complex identity and access management solutions in a cloud-based environment.The successful candidate will have a strong background in cloud-based...

  • IAM Engineer for Critical Systems

    4 weeks ago

    Manchester, United Kingdom Lonza Full time

    Lonza is seeking an experienced IAM Engineer for Critical Systems to join our global pharmaceutical company's IAM team. As a key member of the team, you will be responsible for designing, implementing, and maintaining PAM best practices, aligning with the company's security policies and regulatory requirements.The ideal candidate will have strong technical...

  • Iam Engineer

    4 days ago

    Manchester, United Kingdom Proofid Full time

    ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence UK HQ and offices in the US we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs. At ProofID our mission...

  • Global IAM Engineering Manager

    4 days ago

    Manchester, United Kingdom Lonza Full time

    Are you an expert in cloud security and compliance? Lonza is looking for a Global IAM Engineering Manager to lead the design, implementation, and management of Active Directory (AD) and Azure Active Directory (Azure AD) across their global infrastructure.ResponsibilitiesLead the design, deployment, and management of AD and Azure AD environments.Develop and...

  • Backend And Infrastructure Engineer

    2 days ago

    Manchester, United Kingdom Formula Recruitment Full time

    Location : UK / Europe (Hybrid/Remote) I'm currently working with an exciting scaleup in the Insurtech world!Already a household name in parts of Europe, they're looking to continue their rapid expansion across the continent over the next couple years.As part of their continued growth they're looking for skilled Engineer to join a fast-moving team focused on...

  • IAM Engineer

    5 days ago

    Manchester, United Kingdom ProofID Full time

    ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence UK HQ and offices in the US we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs. At ProofID our mission...

  • Global IAM Privilege Management Specialist

    4 weeks ago

    Manchester, United Kingdom Lonza Full time

    About LonzaLonza is a global leader in life sciences operating across three continents. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.Role OverviewA highly skilled IAM Engineer specializing in Privileged Access Management (PAM) to join our global pharmaceutical company's IAM team.Key...

  • Iam Engineer

    3 weeks ago

    Manchester, United Kingdom Proofid Full time

    ProofID is a leading Identity and Access Management (IAM) specialist.With a global presence, UK HQ and offices in the US, we help organizations effectively manage their digital identities.Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs.At ProofID, our mission...

  • Formula Recruitment Limited | Backend And Infrastructure Engineer

    3 days ago

    Manchester, United Kingdom Formula Recruitment Limited Full time

    Location : UK / Europe (Hybrid/Remote) I'm currently working with an exciting scaleup in the Insurtech world!Already a household name in parts of Europe, they're looking to continue their rapid expansion across the continent over the next couple years.As part of their continued growth they're looking for skilled Engineer to join a fast-moving team focused on...

  • Iam Engineer

    3 weeks ago

    Manchester, United Kingdom Proofid Full time

    ProofID is a leading Identity and Access Management (IAM) specialist.With a global presence, UK HQ and offices in the US, we help organizations effectively manage their digital identities.Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs.At ProofID, our mission...

  • Iam Engineer

    3 weeks ago

    Manchester, United Kingdom Proofid Full time

    ProofID is a leading Identity and Access Management (IAM) specialist.With a global presence, UK HQ and offices in the US, we help organizations effectively manage their digital identities.Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs.At ProofID, our mission...

  • Security Engineer

    3 weeks ago

    Manchester, United Kingdom Searchworks Consulting Full time

    Outside IR35 - Remote - Must be UK based - No sponsorshipAs a Cybersecurity Engineer with a focus on Identity and Access Management (IAM), you'll be responsible for designing, implementing, and managing IAM systems to ensure the security and integrity of our information and applications.Responsibilities:Design, implement, and maintain IAM systems, including...

  • IAM Engineer

    4 weeks ago

    Manchester, United Kingdom ProofID Full time

    ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence, UK HQ and offices in the US, we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs. At ProofID, our...

  • IAM Engineer

    4 weeks ago

    Manchester, United Kingdom ProofID Full time

    ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence, UK HQ and offices in the US, we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs. At ProofID, our...

  • IAM Engineer

    4 weeks ago

    Manchester, United Kingdom ProofID Full time

    ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence, UK HQ and offices in the US, we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs. At ProofID, our...

  • IAM Engineer

    4 weeks ago

    Manchester, United Kingdom ProofID Full time

    ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence, UK HQ and offices in the US, we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs. At ProofID, our...

  • IAM Engineer

    4 weeks ago

    Manchester, United Kingdom ProofID Full time

    ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence, UK HQ and offices in the US, we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs.At ProofID, our mission...

  • IAM Engineer

    4 weeks ago

    Manchester, United Kingdom ProofID Full time

    ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence, UK HQ and offices in the US, we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs.At ProofID, our mission...