Cisco Meraki Architect

We are seeking a highly skilled and experienced Cisco Meraki Architect to join our team and lead the delivery of managed services for Cisco Meraki switches, Wi-Fi access points (APs), and SD-WAN solutions. As a Meraki Architect, you will play a crucial role in designing, implementing, and managing network infrastructures for our clients, ensuring the highest level of performance, security, and reliability.

Responsibilities:

• Solution Design and Architecture:
• Develop comprehensive and scalable network architecture solutions based on Cisco Meraki switches, Wi-Fi APs, and SD-WAN technologies.
• Work closely with clients to understand their business requirements and design tailored Meraki-based solutions that meet their needs.
• Implementation and Deployment:
• Lead the deployment and configuration of Cisco Meraki switches, Wi-Fi APs, and SD-WAN solutions.
• Collaborate with cross-functional teams to ensure seamless integration of Meraki solutions into existing network environments.
• Managed Services:
• Provide ongoing monitoring, maintenance, and support for Cisco Meraki deployments.
• Proactively identify and address potential issues to ensure optimal performance and uptime.
• Implement best practices for security, compliance, and performance optimisation.

Technical Expertise:

• Stay current with industry trends, emerging technologies, and Cisco Meraki updates.
• Serve as the subject matter expert for Meraki-related technologies, providing guidance to internal teams and clients.

Documentation and Training:

• Create and maintain detailed documentation for Meraki configurations, network designs, and troubleshooting procedures.
• Conduct training sessions for internal staff and clients on Meraki technologies.

Customer Relationship Management:

• Foster strong relationships with clients by providing exceptional service and support.
• Collaborate with clients to understand their evolving needs and recommend improvements or expansions to their Meraki-based solutions.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Cisco Certified Network Professional (CCNP) or equivalent certification.
• Proven experience in designing, implementing, and managing Cisco Meraki switches, WiFi APs, and SD-WAN solutions.
• Strong knowledge of networking protocols, security principles, and best practices.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• Experience in a managed services environment is a plus.