Temporary Customer Service Administrator
3 weeks ago
Customer Service Administrator Advisor - Temporary Role
Working Hours: Full Time, 40 hours per week, Monday to Friday between 08.30 - 17.00
Contract Type: Temporary - 4 weeks
Key Responsibilities:
- Handling administrative tasks including new quotations, booking new jobs, resolving queries, and providing updates.
- Outbound customer calls
- Review and validate job bookings, ensuring parts are checked and authorised before the appointment date.
- Proactively contact customers to schedule appointments for those who have not selected a booking date.
- Complete and submit insurance authorisation requests.
- Maintain accurate and up-to-date job notes.
Key Requirements:
- Previous experience in a customer service role.
- Excellent communication and problem-solving skills.
- Strong attention to detail.
- Ability to work in a fast-paced environment.
- Proficient in using computer systems and software.
Why join our client's team?
- Friendly and supportive work environment.
- Opportunity to work with a market-leading organisation.
- Conveniently located office, just a 9-minute walk from Bristol Temple Meads train station.
- Nearby parking available within a 2-minute walking distance from the office.
- Competitive salary and benefits package.
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