FT Perishable Manager

4 days ago


Durham, United Kingdom Ahold Delhaize Full time

At Food LionAssociates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion and in return we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.Job Title: Perishable Manager Success Factors Job Code:Department: PerishableReports To: Store ManagerPrimary Purpose:Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team all associates in the store and throughout the organization.Duties and Responsibilities:Manage the Perishable Department including hiring training and developing department associates Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management training and conducts timely formal performance appraisals for direct reportsDaily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectationProviding leadership and motivation within the store to promote a culture reflective of our Guiding Principles Core Values Vision and StrategySupport the achievement of budgeted financial and operating results Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast easy flexible and friendly customer service all while creating a positive shopping experience for customersRole model outstanding friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers expectationsControl store expenses through proper ordering care for supplies and equipmentUnderstand and use company tools such as; financial reports average cost inventory system (ACIS) scheduling productivity ordering (CAO) and business information systems Perform duties that ensure department appearance quality variety workplace safety food safety and department sanitation are consistently maintainedEnsure Perishable Department schedules are written to provide extraordinary customer service at all timesHas a complete understanding of scheduling sales projections wage percent interviewing hiring training company information and all other items deemed necessary to manage the Perishable DepartmentEnsure that ordering receiving preparation conditioning and displaying of merchandise is done in accordance with policies and guidelinesObserve and correct all unsafe conditions that could cause associate or customer accidents Record and report all associate and customer accidents in accordance with established Food Lion proceduresMonitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent lossesEnsure that all advertising and sales promotion materials and signage applicable to the Perishable Department are properly utilizedEnsure compliance with local state and federal regulationsAdhere to all company guidelines policies and standard practicesMaintain security standards Successfully complete Computer Based Training (CBT) Training Packet and Training Aid coursesProvide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store salesPerform all other duties as assignedQualifications:High school graduate or equivalent preferredExcellent interpersonal organizational communication and customer service skillsGood understanding of store operations preferredAbility and willingness to learn multiple tasks and technical requirements of the jobAbility to use technical information to solve problemsAbility to lead and direct othersMust meet minimum age requirements to perform specific job functionsMust be able to meet the physical requirements of the position with or without reasonable accommodationsMust be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a Certified Food Safety Manageror will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditationPhysical Requirements:Ability to use computers and other communication systems required to perform job functionsAbility to use hand held computers for orders mark downs scan outs and inventoryStand 100% of the time frequently walking short distancesAbility to push or pull up to 2000 pounds using a pallet jack or floatPerform repetitive hand and arm motionsBend and lift products weighing up to 15 lbs. continuously 25 lbs. frequently and approximately 100 lbs. on occasionBe able to handle a variety of substances associated with cleaning and packaging materials and household cleanersFrequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the positionTolerate working in extreme hot/cold temperatures for up to 20 minutes at a timeHave sufficient visual ability to check invoices dates and other written documentsFood Lion provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including pregnancy childbirth and related conditions) national origin age disability sexual orientation veteran status gender identity or gender expression or any other characteristic protected by law.If you have a disability and require assistance in the application process please contact our Recruiting Department Required Experience:Manager Key Skills Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management Employment Type : Full-Time Experience: years Vacancy: 1



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