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German speaking Operations Coordinator
2 months ago
German speaking Operations Coordinator | London (2 days in the office) | Consumer goods- TOYS | £35,000 starting salary
This is an exciting opportunity to work within a global toy business who distribute products to over 100 countries and have offices in 6 other locations. This role comes with excellent promotional opportunities as the business grows. Because this is a global business and the individual with liaise with other offices, it would be an added bonus if the successful applicant could speak German. Experience working in a similar administrative role, processing orders and managing business customer/client accounts is essential.
The Operations Account Coordinator position is perfect for a driven individual who enjoys working in a fast paced, fun environment Responsibilities include;
- Account Support, fielding account specific calls and emails, developing relationships with key partners and retailers
- Assisting with in depth product set-up information, providing partners/retailers with the detail they need.
- Sales Data analysis and weekly reporting (incl. key initiatives sales data and stock availability)
- Process orders (order review and entry) and maintain open order workbook/s, linking with other departments
- Attend meetings both internally and externally.
- Data cleansing tasks
- Appreciate customers logistical needs and vendor compliance
- Develop and maintain strong working relationships with customers, retail partners, peers and other departments.
- Participate in product / brand knowledge training to learn about new and existing product lines
- Strong knowledge and understanding of company systems, products and processes.
- End to end administrative support
Experience
The ideal candidate will have 1 years+ of working in a similar role for another consumer/FMCG/distribution/wholesale business. Working with business customers, placing orders for products and managing their accounts from an administrative/customer service perspective.
Desired skills
- Effective verbal and written communication skills
- Attention to detail and strong organisational skills are a must.
- 'Go getter' with a willingness to learn, adapt, participate, develop & progress.
- A team player with excellent customer service skills.
- Comfortable in a fast-paced environment with the ability to meet changing deadlines.
- Process and results driven
- Computer literate
What is in it for you?
- 33 days holiday per year inclusive of Bank Holidays
- Team Events & Social with outstanding culture, which is fun, dynamic and constantly evolving
- Pension matching 3% of salary
- Upon Completion of Probation Period:
- 12 weeks Full pay for Maternity Leave
- 4 weeks Full pay for Paternity Leave
- Discretionary Annual Bonus
- Private Healthcare cover
- Life Cover X 4 of salary
- Income Protection after 13 weeks @75% salary
- Critical illness Cover x 2 of salary
BBBH31502
