Senior Account Director

4 weeks ago

City of London, United Kingdom Propel Full time

Senior Account Director – Social Commerce agencyLondon (4 days in-office) | up to £85,000 + bonus + share optionsWe’re working with one of the UK’s fastest-growing social commerce businesses - helping consumer brands succeed on TikTok Shop and beyond. They combine creative, influencer, live shopping, and performance under one roof, managing everything from content and logistics to fulfilment and analytics.Now 30+ people strong (and growing fast), they’re looking for a Senior Account Director to bring maturity, structure, and commercial leadership to their client team as they scale into their next phase of growth.The OpportunityLead and develop a team of Account Managers and Senior Account Managers - setting standards, coaching for growth, and building high-performing, empowered teams.Oversee performance across a portfolio of brand accounts, ensuring delivery excellence, client satisfaction, and commercial success.Act as the senior escalation point for key clients, leading strategic conversations, troubleshooting, and spotting opportunities for growth.Partner with leadership to evolve the account management function - introducing processes, frameworks, and ways of working that enable sustainable scaling.Bring a commercial lens to everything - from pricing and forecasting to margins, P&L, and efficiency.What We’re Looking ForExperienced Account Director or Senior Account Director from a digital, paid social, or performance-led agency.Strong commercial acumen - confident owning revenue, forecasting, and ROI conversations.A people-first leader who knows how to mentor and motivate a team, not just manage them.Calm, credible communicator who brings polish and structure to client relationships.Thrives in fast-paced, entrepreneurial settings and enjoys building something from the ground up.Why It’s ExcitingYou’ll be joining a business that’s redefining how brands approach social commerce - backed by major investors, with international expansion already in motion. This is a chance to be part of their leadership story: shaping how the client function grows, setting new standards for delivery, and having tangible impact as they scale.If you’re an ambitious AD or SAD ready to lead from the front and help build a next-generation social commerce agency, this is an opportunity to make your mark.Note: This role requires 4 days a week in-office (North London). Sponsorship isn’t available, so candidates will need existing UK work rights and an easy London commute.Propel is committed to building diverse teams where everyone belongs. We partner with organisations committed to workplace diversity and evaluate talent purely on merit. We welcome candidates from all backgrounds and provide equal opportunities regardless of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, or disability status. If you need any adjustments during the recruitment process, please let us know. We're here to ensure every candidate can fully participate and demonstrate their abilities.

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