IT Support Tech 1st and 2nd Line

3 weeks ago

Milton Keynes, United Kingdom Lorien Full time

Exciting Opportunity: IT Support Technician (1st and 2nd Line) Based in Milton Keynes - Hybrid once fully Trained (2-3 Days a week) Up to £38,000 based on experience Are you a tech-savvy individual with a passion for providing exceptional IT support? If so, this could be the perfect opportunity for you The company is seeking a talented IT Support Technician to join their dynamic team and play a crucial role in ensuring the smooth operation of their IT infrastructure. About the Role As the IT Support Technician, you will be responsible for delivering first- and second-line technical support to end-users. This involves building, configuring, and maintaining IT hardware and software, managing user accounts, and troubleshooting a wide range of technical issues across desktops, laptops, mobile devices, and peripheral equipment. You will be the go-to person for resolving IT incidents, minimising downtime, and supporting business productivity through timely issue resolution and proactive system maintenance. Additionally, you will have the opportunity to contribute to IT asset management, system upgrades, and user education initiatives. What We're Looking For The ideal candidate for this IT Support Technician role will have the following skills and qualifications: Hands-on experi...

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