Technical Support Engineer

3 weeks ago


Rawdon, United Kingdom Airedale by Modine Full time

Job DescriptionCore Purpose of Role;To provide day to day Technical Support provision to our customers and internal colleagues.To support the Spares business unit to ensure customers’ requirements are correctly identified.To support our global network of business partners via phone and email.To undertake and oversee the organisation of commissioning requirements for our smaller projects (typically non-Data Centre projects, but requirements will be assessed on a case by case basis).To provide technical scrutiny to our field engineering delivery to ensure accuracy and consistency of completed work, and continuity to ongoing investigations and persistent technical issues.To support our Aftermarket Sales team with quotation preparation by defining scope, materials and labour requirements.A key member of our technical support team, serving both external customers and internal teams alike. Providing scrutiny to technical issues and work performed as well as enabling right-first-time remedial works quotations to be produced by our sales team.Person Profile:The role is technical in nature and will suit applicants with formal HVAC training and/or qualifications, along with significant experience gained through the performance of a similar role, or through exp...



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