Senior Hosting Technician

2 weeks ago


Redhill, United Kingdom Cloud2Me Careers Full time

Senior Hosting Technician - 2nd / 3rd Line SupportLocation: Redhill (Hybrid)Salary: £35,000 - £45,000 (more for the right person) + 5% performance bonusHours: 8-hour shift between 8am - 6pmType: Full-time, PermanentAbout UsWe're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel and SaaS vendors.We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Hosting Technician (2nd / 3rd Line Support) to join our friendly team in Redhill.The RoleAs a Senior Hosting Technician, you'll be responsible for delivering high-level technical support across our hosting, networking, and cloud infrastructure environments. You'll handle escalated issues from the 1st Line team, troubleshoot complex systems, and play a key role in maintaining the uptime, performance, and security of our hosted platforms.You'll also contribute to project work, system improvements, and mentoring junior colleagues, helping us continue to provide industry-leading service to our clients.What You...



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