Broker Claims Handler

2 weeks ago


Bristol, United Kingdom Lawes Consulting Group Full time

Job title: Claims Handler

Salary: £35,000

Location: Bristol

Purpose of role:

We're pleased to be supporting our client in their search for an enthusiastic, skilled, and committed Claims Handler to join their team. Your role entails providing top-notch, professional guidance to clients on any claims matters. Your main responsibility involves collaborating with insurers and relevant parties to streamline the claims process. You thrive on exceeding client expectations and take pride in your expertise, managing claims from start to finish effectively. 

Key responsibilities:

Keep your clients informed and engaged by providing timely updates on relevant developments throughout their claims process.

Ensure utmost customer satisfaction by regularly evaluating claim statuses with clients, insurers, recovery agents, and solicitors.

Capable of offering sound technical guidance to clients throughout the entirety of their claim.

Be recognised for your ability to inspire, empathise, and effectively manage client expectations.

Maintain transparent communication with your Line Manager regarding any issues, inquiries, or areas of concern that may arise.

Continuously expand and maintain your knowledge of the market, insurance, legislation, and other technical aspects relevant to your role.

Efficiently manage claims and ensure that all pertinent information is accurately documented in the system.

Prioritise workload to serve clients while demonstrating exceptional administrative skills and a commitment to task completion.

Keep insurers and recovery agents updated on any additional information acquired during the claims process.

Ensure the accuracy of claims statistics and adhere to Service Level Agreements (SLAs). 

Qualifications:

Cert CII/Dip CII would be an advantage.

Must be educated to GCSE standard or equivalent. 

Experience: 

Sound knowledge within the insurance industry and expert claims handling focus.

Strong customer service drive along with good planning and analytical skills.

Ability to spot potential risks and seek advice when required.

Applies due diligence and process adherence accompanied by high accuracy and attention to detail.

Good communication and interpersonal skills and takes initiative when assisting team members.

Proficient in MS Office

Eligible to work in the UK 

Rewards & Benefits:

A minimum of 25 days annual leave, in addition to bank holidays, with the option to purchase extra days

Participation in a defined contribution pension scheme

Life insurance coverage

Income protection benefits

Choice between a health cash plan or private medical insurance

Access to an Employee Stock Purchase Plan

Participation in a Share Incentive Plan

Critical illness coverage

Season ticket loan assistance

Emergency backup family care support 

If you have the relevant experience or know someone that does, please contact us now on or email us at


  • Senior Claims Handler

    4 weeks ago


    Bristol, United Kingdom CAPIO RECRUITMENT LIMITED Full time

    **Job Title**:Senior Claims Handler (Deputy Team Leader) **Location**: Bristol & work from home up to 3 days a week **Salary**: £25,00.00 - £32,000.00 **The Company**: We are working with a leading legal expenses provider in the Bristol area who have a number of exciting claims opportunities available. This is a close knit and professional division who...


  • Bristol, United Kingdom Resolve Recruitment Services Full time

    **Trainee Claims Handler, Bristol** Resolve Recruitment are working with an innovative and highly successful legal insurance organisation working in partnership with brokers, insurers, and solicitors. Due to continued growth, they seek now several passionate, customer service and administration people to join their Claims team as Trainee Claims...

  • Claims Handler

    1 month ago


    Bristol, United Kingdom Howden, the new name for Aston Lark Full time €15,000

    Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden. We have exceptional opportunities for both Account Handlers and Claims Handlers to join our teams spanning the South West . Guided by seasoned insurance leaders, we are the broker here to serve...

  • Claims Handler

    2 months ago


    Bristol, United Kingdom Howden, the new name for Aston Lark Full time

    Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden. We have exceptional opportunities for both Account Handlers and Claims Handlers to join our teams spanning the South West . Guided by seasoned insurance leaders, we are the broker here to serve...

  • Claims Handler

    4 weeks ago


    Bristol, United Kingdom Howden, the new name for Aston Lark Full time €15,000

    Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden. We have exceptional opportunities for both Account Handlers and Claims Handlers to join our teams spanning the South West . Guided by seasoned insurance leaders, we are the broker here to serve...

  • Claims Handler

    4 weeks ago


    Bristol, United Kingdom Howden, the new name for Aston Lark Full time €15,000

    Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden. We have exceptional opportunities for both Account Handlers and Claims Handlers to join our teams spanning the South West . Guided by seasoned insurance leaders, we are the broker here to serve...

  • Claims Handler

    2 weeks ago


    Bristol, Bristol, United Kingdom Reed Full time

    Are you experienced in Claims Handling?Experience in both commercial and domestic claims handling?Passionate about delivering exceptional service?Reed is collaborating with a thriving company to recruit a Claims Handler in Central Bristol, offering a blend of hybrid or office work setup.Our client is seeking a Claims Handler with prior experience in managing...

  • Senior Claims Handler

    3 weeks ago


    Bristol, United Kingdom Resolve Recruitment Services Full time

    **Senior Claims Handler, Bristol** Resolve Recruitment are working with an innovative and highly successful legal insurance organisation working in partnership with brokers, insurers, and solicitors. Due to continued growth, they now seek several Senior Claims Handlers to join their award-winning team, working on cases valued up to £25,000 across a wide...

  • Deputy Team Leader

    4 weeks ago


    Bristol, United Kingdom Capio Recruitment Full time

    **Job Title**:Senior Claims Handler (Deputy Team Leader) **Location**: Bristol & work from home up to 3 days a week **Salary**: £25,00.00 - £32,000.00 **The Company**: We are working with a leading legal expenses provider in the Bristol area who have a number of exciting claims opportunities available. This is a close knit and professional division who...

  • Claims Handler

    4 weeks ago


    Bristol, United Kingdom Howden, the new name for Aston Lark Full time €15,000

    Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden. We have exceptional opportunities for both Account Handlers and Claims Handlers to join our teams spanning the South West. We are currently recruiting Account Handlers and Claims Handlers with Commercial...

  • Claims Handler

    2 weeks ago


    Bristol, Bristol, United Kingdom Heat Recruitment Full time

    We are partnering with an reputable Commercial Insurance Broker based in Bristol who are looking to add a Commercial Claims Handler to their team. They are currently looking for Claims Handler to manage the existing portfolio and provide a first class service. The Opportunity You will work across all lines of the business which includes a good range of...

  • Claims Handler

    3 weeks ago


    Bristol, United Kingdom Heat Recruitment Full time

    We are partnering with an reputable Commercial Insurance Broker based in Bristol who are looking to add a Commercial Claims Handler to their team. They are currently looking for Claims Handler to manage the existing portfolio and provide a first class service. The Opportunity You will work across all lines of the business which includes a good range of...


  • Bristol, Bristol, United Kingdom Howden, the new name for Aston Lark Full time $15,000

    Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.Account HandlersClaims HandlersGuided by seasoned insurance leaders, we are the broker here to serve clients in a changing world, with specialism at heart.We are searching for bright, personable, and...


  • Bristol, United Kingdom The Ardonagh Group Full time

    **Senior Claims Handler** - Bristol - ARDRQ892708 Working as a Senior Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. **Objectives and...


  • Bristol, United Kingdom CLARK JAMES INSURANCE RECRUITMENT Full time

    **Do you have Insurance claims handler experience working for a broker and can commute to the Bristol area 2 days a week for a part office based role with 3 days WFH?** **Role and responsibilities** - To handle all contact from insurers, clients, uninsured loss providers and third parties - To record claims and forward immediately to insurers and/or...


  • Bristol, United Kingdom CLARK JAMES INSURANCE RECRUITMENT Full time

    **Do you have Insurance claims handler experience working for a broker and can commute to the Bristol area 2 days a week for a part office based role with 3 days WFH?** **Role and responsibilities** - To handle all contact from insurers, clients, uninsured loss providers and third parties - To record claims and forward immediately to insurers and/or...


  • Bristol, Bristol, United Kingdom Pertemps Full time

    Role Overview:Position: Technical Claims HandlerLocation: Bristol - HybridRole Summary: Our client is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers.You will work directly...


  • Bristol, Bristol, United Kingdom Pertemps Full time

    Role Overview:Position: Technical Claims HandlerLocation: Bristol - HybridRole Summary: Our client is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers.You will work directly...

  • Claims Handlers

    4 weeks ago


    Bristol, United Kingdom RAC Full time

    **About The Role**: RAC have two exciting new opportunities for **Claims Handlers** working within our **Bradley Stoke** office. The role is to provide an end-to-end claims handling services for the recovery of uninsured losses from notification through to settlement or dispute in line with internal policies and procedures. You will need to provide...

  • Legal Assistant

    4 weeks ago


    Bristol, United Kingdom DAC Beachcroft Full time €250,000

    DAC Beachcroft - Claims Handler / Paralegal, Bristol DAC Beachcroft are currently hiring for a Claims Handler/Paralegal to join the Professional and Commercial Risks Team in Bristol. Our Professional and Commercial Risks Team advises insurers and professional organisations when they are faced with the threat of a professional negligence claim. They act on...