Team Leader

6 days ago

Hampshire, United Kingdom John Lewis & Partners Full time

Farm Shop Cafe - Team Leader

Closing Date: 15/09/2024

Vacancy Type: Permanent

Hours of Work: 39 hours per week. Every other weekend.

Our Purpose

Working in Partnership for a happier world our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a Glance

  • Contract Type:Permanent
  • Location:Leckford Estate Farm Shop
  • Hours:39 hours per week, working every other weekend
  • Salary Range:£11.44 - 13.20 per hour
  • Partnership Level: 10

About the role

We have an exciting opportunity to join our very own Leckford Estate as a Farm Shop Team leader.

The role of the Team Leader is to support Farm Shop & Cafe Leadership teams to deliver operational and service excellence, by engaging, motivating and leading Partners to meet daily operational requirements.

This will involve a range of tasks including the advising and serving of customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set Procedures.

You and your Partners may be expected to work in any area of Farm Shop & Cafe to support the wider team as required and to maintain the necessary business dress and hygiene standards.

To deliver the best possible service and availability through excellent customer interaction and processes; demonstrating flexibility to meet the needs of the customer and the business.

Some of your key responsibilities include but not limited to:

  • Ensure customers are at the centre of all operational decisions, through role modelling outstanding customer service
  • Achieve excellent standards of display, availability and cleanliness
  • Undertake the required due diligence and comply with Branch Operating standards
  • Encourage Partners to improve their knowledge of our brand, our products and the wider business and to share it with customers where appropriate
  • Ensure Partners feel well supported during their shift and understand what is required of them
  • Effective rota management - right people, right place, right time

Essential Skills

  • 1-year Supervisory experience in a Hospitality or customer facing role
  • Team Management experience
  • Ordering & Stock Management

Desirable Skills

  • Barista Trained
  • Food Hygiene Level 3

Benefits of the Partnership and the role:

  • Full - time working holiday entitlement 22 days holiday, plus public and bank holidays,
  • Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
  • Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years service, youll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not
  • Youll get Partnership discount in store and online once you complete probation. Thats 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. Youll also be able to nominate someone you live with to share your discount
  • Simple cycle to work support scheme
  • Were really proud of our exclusive hotels based in some of Britains most beautiful areas and once youve been with us for three months, youre welcome to explore them

Next Steps

  • The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
  • Once you've submitted an application the next steps of the process, if successful, are likely to include a 1st stage interview.
  • You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
  • Thanks for your patience in the meantime and for showing an interest in joining JLP.

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.


AMRT1_UKCT

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