Security Officer

1 week ago

East London, United Kingdom Canary Riverside Plaza Hotel Full time

A fantastic opportunity has arisen within the Luxury 5* Corporate Hotel brand, Canary Riverside Plaza Hotel in Canary Wharf, East London.


We are currently recruiting a proactive and drivenSecurity Officer (Full Time Nights, 48 Hours Per Week, 4 Nights on / 4 Nights off) to be a part of our main Operational Heartbeat of the Hotel, the Security Department.


Set within the historic wharfs and quays of East London, Canary Riverside Plaza is the only five-star independent hotel in Canary Wharf. The 142 spacious guest rooms and suites make for an incredibly comfortable stay, be it for business or leisure, offering stunning views of the River Thames and city beyond. Enjoy the full five-star experience with access to the adjacent Health Club and Spa or indulge with afternoon tea on the sun-filled terrace at the Quadrato Restaurant.


Quadrato Restaurant offers Italian inspired menus with flavours that are light, fresh and quintessentially Italian. The incredible view of the River Thames and London skyline are best enjoyed from the elegant terrace or on colder days, the soaring windows of the restaurant. The adjacent Quadrato Bar & Lounge offers an array of signature cocktails, wine, beer and spirits and is the perfect place for pre-dinner drinks or a night cap.


Adjacent to the hotel, all guests enjoy complimentary access to a five-star Health Club. Set on the River Thames, the club offers three floors of expansive fitness facilities, including a sauna, steam room, hydrotherapy pools and a 20 metre infinity edge lap pool.


Wonderful Benefits on joining Canary Riverside Plaza Hotel as Security Officer:


Competitive Rate Per Hour of £13.00 Per Hour.

28 Days Holidays (including Bank Holidays)with additional days given for Length of Service.

Delicious Healthy Complimentary Meals on Duty served in our Staff Restaurant, The Cube.

Uniforms provided and laundered.

Excellent Training and Development opportunities.

Food and Beverage Discounts in our Quadrato Restaurant and Lounge.

Employee Room Rates and excellent Room Rates for friends and family across Canary Riverside Plaza Hotel, Marriott and Hilton Brand Hotels.

Excellent Training and Development opportunities in addition to Career Planning with platform Flow Hospitality.

Company Pension scheme after 3 months service.

Recommend a Friend Scheme.

Employee of the Month Awards with excellent Staff Recognition Awards.

Annual Staff Party.


Key qualities we are looking from the Security Officer:


As a Security Officer, you will be responsible for the safety and security of staff, guests, and visitors on site. You will conduct routine security checks, entrance checks, and support the wider security team with routine duties. This role requires tact, trust, and diplomacy- you must have the ability to assess situations quickly and act in a timely and appropriate manner in any circumstances that require your attention.


We are looking for someone who can maintain clear and concise communication with estate / hotel management, staff, and external authorities when required whilst providing exceptional customer service, assisting guests with inquiries, and ensuring a positive experience while maintaining security protocols.


The ideal candidate will have the following Skills and Knowledge:


Must have proven experience within a Security Officer role within the Hospitality 5* Hotel Industry.

Must have a Close Protection SIA License.

Must have a valid UK driving License.

Ability to work under pressure and independently.

Excellent communication skills.

Ability to work to tight deadlines.

Positive attitude.

Commitment to delivering a high level of Guest Service.

Excellent grooming standards.

Must have the ability to interpret and carry out security and emergency response procedures.

Ability to handle stressful / demanding situations calmly and effectively.

Ability to perform security-related tasks, and stand/walk for long periods.

Familiarity with security technology and systems, surveillance equipment and access control systems.

Excellent observational and attention-to-detail skills.


The main responsibilities for this role would include:


Surveillance: Monitor hotel premises through surveillance CCTV cameras and regular patrols to detect and prevent any security breaches.

Guest Safety: Provide a visible and reassuring presence for guests and staff, ensuring a secure environment within the hotel.

Access Control: Manage access control systems, ensuring only authorised persons gain access onto the estate and other controlled areas.

Investigations: Conduct investigations into security & safety related incidents, compile reports, and collaborate with local authorities when necessary.

Training and Awareness: Remain up to date and conversant procedural / policy changes and raise awareness of potential security & safety issues with estates / hotel colleagues

Risk / Threat Assessment: Identify potential security risks and vulnerabilities, implementing preventive measures to mitigate these risks.

Any other duties as assigned or requested by management to support the overall security and operational needs of the Canary Riverside Plaza Hotel.


Being part of the small team, you will demonstrate excellent knowledge and dedicated behaviour.


The successful candidate will be highly professional, have excellent communication skills, be well presented and understand the importance of exceptional Guest Service.


This is a great opportunity to join our 5* Luxury Hotel and work in a friendly and professional environment. If you feel you are ready to make yourself a great career, we look forward to receiving your application.


In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility at the Recruitment Interviewing process.


Two Satisfactory References from your current / Previous Employers will be required once a Successful Offer of Employment has been made.


We do not offer Sponsorship and support from Recruitment Agencies arenotrequiredat this present time.


AMRT1_UKCT

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