Senior Baggage Agent

3 months ago


Hounslow, United Kingdom Red Sky Personnel Full time

Senior Baggage Agent


Duties:

The Senior Baggage Agent is responsible for overseeing daily airside operations within the Baggage Department, ensuring Ground Handler meets customer satisfaction, safety, and operational performance standards. Key duties include managing baggage loading, unloading, sorting, and reconciliation processes for arriving, departing, and connecting flights.

You will ensure compliance with health and safety regulations, lead safe working practices, and collaborate with the ramp, check-in, and ground operations teams to ensure seamless baggage flow. As a key representative of Ground Handler, you will proactively resolve operational issues, report incidents, and assist in training staff to maintain high performance standards.


Requirements:

  • Strong experience in baggage systems and processes, including BRS reconciliation and flight build in the baggage makeup area.
  • Knowledge of platforms like VIBES, Safetrac, and Ultra with troubleshooting capabilities.
  • Excellent communication skills, both written and verbal, with a customer-centric approach.
  • Proven ability to work under pressure in a fast-paced operational environment and meet tight deadlines.
  • Hands-on experience with airside equipment such as baggage tugs and belt loaders.
  • Flexibility to adapt to changing schedules and operational demands, including irregular operations.
  • Minimum 2 years of experience as a Baggage Agent or similar role.


Shift Patterns

• 6 on 3 off

• x3 early, x3 late. 8.5 hour shifts with a earliest start of 04:25am

• All shifts are subject to change to meet the needs of the business


About You:

• Due to the location of work being at the airport, you must qualify. Therefore, you will need to be able to provide the following information:

• 5-year checkable history (employment, self-employment, education or benefit claim)

• 5-year UK address history

• Eligibility to work in the UK (UK Passport, EU Passport, Non-EU Passport & Visa, Biometric Residence Permit, UK Birth Certificate (British citizens only)

• Provide proof of National Insurance

• Provide proof of address dated within the last 3 months (utility bill, bank statement, HMRC Letter)


  • Senior Baggage Agent

    2 months ago


    Hounslow, United Kingdom Red Sky Personnel Full time

    Job Description Senior Baggage Agent Duties: The Senior Baggage Agent is responsible for overseeing daily airside operations within the Baggage Department, ensuring Ground Handler meets customer satisfaction, safety, and operational performance standards. Key duties include managing baggage loading, unloading, sorting, and reconciliation processes for...

  • Senior Baggage Agent

    5 months ago


    Hounslow, United Kingdom HeathrowAcademy Full time

    To undertake all activities airside within the Baggage Department. To ensure Cobalt meets and exceeds the required standards of customer satisfaction, health & safety, agreed quality standards and performance targets. To represent Cobalt in a professional manner and to take the lead in ensuring safe working practices under the direction of the nominated...


  • Hounslow, United Kingdom Talentspa Full time

    **London Heathrow Airport** ** EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD’S MOST PRESTIGIOUS AIRLINES ** **Ramp and Baggage Agent** c £29,000 package plus Airline concessions following probation period Cobalt Ground Solutions is a successful ground handling Services Company based at London Heathrow Airport and operating on behalf of many...


  • Hounslow, United Kingdom Talentspa Full time

    Cobalt Ground Solutions is a successful ground handling services company based at London Heathrow Airport and operating on behalf of many different airlines.We believe that our outstanding customer service and professionalism makes us one of the leadinghandling agents at Heathrow. As part of our continued development, we are recruiting professional and...


  • Hounslow, United Kingdom Talentspa Full time

    Our client is a successful ground handling services company based at London Heathrow Airport and operating on behalf of many different airlines. They believe that their outstanding customer service and professionalism makes them one of the leading handlingagents at Heathrow. As part of our client's continued development, they are recruiting professional and...


  • Hounslow, United Kingdom Talentspa Full time

    Our client is a successful ground handling services company based at London Heathrow Airport and operating on behalf of many different airlines. They believe that their outstanding customer service and professionalism makes them one of the leading handlingagents at Heathrow. As part of their continued development, they are recruiting professional and...


  • Hounslow, United Kingdom Talentspa Full time

    Our client is a successful ground handling services company based at London Heathrow Airport and operating on behalf of many different airlines. They believe that their outstanding customer service and professionalism makes them one of the leading handlingagents at Heathrow. As part of their continued development, they are recruiting professional and...


  • Hounslow, United Kingdom Cobalt Full time

    **Ramp and Baggage Agent** **Salary - c £32,000 (basic plus variable shift pay, driving allowance for licence holders, and potential attendance bonus) plus Airline concessions following probation period** **London Heathrow Airport** ** EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD’S MOST PRESTIGIOUS AIRLINES ** Cobalt Ground Solutions is a...


  • Hounslow, United Kingdom Cobalt Ground Solutions Full time

    **Ramp and Baggage Agent** **Salary - c £32,000** (basic plus variable shift pay, driving allowance for licence holders, and potential attendance bonus) plus Airline concessions following probation period **London Heathrow Airport** ** EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD’S MOST PRESTIGIOUS AIRLINES ** Cobalt Ground Solutions is a...

  • Ramp & Baggage Agent

    2 weeks ago


    Hounslow, United Kingdom Cobalt Ground Solutions Full time

    **Ramp & Baggage Agents Open Day** **Tuesday 13th December 09.00hrs - 16.00hrs** **London Heathrow Airport** **EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD’S MOST PRESTIGIOUS AIRLINES** Opportunities for Ramp and Baggage Agents through to Supervisors c £30,000 package plus Airline concessions following probation period. Cobalt Ground...

  • Ramp Agents

    3 weeks ago


    Hounslow, United Kingdom Premier Work Support Full time

    Working with one of the world's leading organisations, Premier Work Support have fantastic opportunities for **Ramp Agents & Baggage Handlers** to work full time at Heathrow Airport, working on varied shifts covering 24 hours a day, 7 days a week, 365 days a year on a permanent basis. Duties will include: - Loading & unloading baggage, air cargo, containers...

  • Ramp Agents

    1 week ago


    Hounslow, United Kingdom Premier Work Support Full time

    Working with one of the world's leading organisations, Premier Work Support have fantastic opportunities for **Ramp Agents & Baggage Handlers** to work full time at Heathrow Airport, working on varied shifts covering 24 hours a day, 7 days a week, 365 days a year on a permanent basis. Duties will include: - Loading & unloading baggage, air cargo,...


  • Hounslow, United Kingdom AVPlacements Full time

    Ramp Agent / Baggage Handler at Heathrow LHR **Essential Experience & Skills** - Fluent spoken and written English. - Safety driven with the ability to maintain a safe and secure working environment. - Pre-employment checks - ability to achieve successful completion of the referencing (checkable 5-year employment/education history) and criminal record check...

  • Ramp Agent

    2 weeks ago


    Hounslow, United Kingdom ASC Handling Full time

    **Ramp Agent** **Based at**: Heathrow Airport - Terminal 4 **About the Company**: ASC Handling Limited is a well-established ground handling company based at London Heathrow Airport and we currently provide ground handling services to 13 different airlines. We are a fast and innovative handling company, and our aim is to offer a quality service to a very...

  • Ramp Agent

    7 months ago


    Hounslow, United Kingdom ASC Handling Full time

    **Ramp Agent** **Based at**: Heathrow Airport - Terminal 4 **About the Company**: ASC Handling Limited is a well-established ground handling company based at London Heathrow Airport and we currently provide ground handling services to 13 different airlines. We are a fast and innovative handling company, and our aim is to offer a quality service to a very...

  • Senior Ramp Agent

    2 weeks ago


    Hounslow, United Kingdom Cobalt Full time

    **Senior Ramp Agent** Salary package - £35,900 (basic plus variable shift pay, and potential attendance bonus) plus Airline concessions following probation period London Heathrow Airport ** EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD’S MOST PRESTIGIOUS AIRLINES ** Cobalt Ground Solutions is a successful ground handling services company based...

  • Ramp Services Agent

    2 weeks ago


    Hounslow, United Kingdom ASC Handling Ltd Full time

    **Ramp Services Agent** **Based at**: LHR - Terminal 4 Heathrow Airport **Job Purpose**: - To provide and maintain a high level of service and accuracy during aircraft turn-arounds in line with company and airline requirements. ASC Handling is currently the Ground Handler for 12 airlines in Terminal 4 at Heathrow Airport. - To ensure that all company...

  • Ramp Agent

    7 months ago


    Hounslow, United Kingdom Irlam Associates Full time

    **Job description** **Job Summary**: Irlam Associates are excited to be recruiting for Ramp Agents for one of their prestigious client at Heathrow Airport! Working as a part of team you will support the team leader to ensure all baggage, mail and cargo is loaded into the aircraft using in-plane loading systems and terminal baggage belt systems. The ramp...

  • Reservation Agent

    2 weeks ago


    Hounslow, United Kingdom Reed Business Support Full time

    **Start Date**:asap until approx. end of May/June **Job Title**:Reservation Agent **Location**:Brentford (office based) **Hours**: 9am to 5.30pm (1hr break) **Job Description: ** - Assisting and advising customers re. their flight enquiries over the phone and in person as required. - Checking the availability and making reservations for customers based...


  • Hounslow, United Kingdom Pertemps Network Group Full time

    **Job Description**: LONDON HEATHROW AIRPORT - CUSTOMER SERVICE / SECURITY AGENT f you have a passion for delivering the best in customer service, we have an exciting Customer Service Agent opportunity at London Heathrow Airport (TW6 1QG). This Customer Service Agent vacancy is a security-based role where you will be required to perform airport passenger...