Food and Beverage Host

2 weeks ago


Glasgow, Glasgow City, United Kingdom The Rank Group Full time

Grosvenor Casino Glasgow Riverboat G1 4RJ

As an F&B Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will;

  • Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and cant wait to return
  • Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
  • Proactively offer and provide a friendly efficient and prompt service of food and beverages only delivering products you are proud of
  • Be aware of daily / weekly targets and contribute positively towards them
  • Display a friendly and enthusiastic manner responding positively to all customer requests in a polite and efficient way
  • Replenish stocks so that the customer always has the opportunity to access products at all times

Qualifications :

  • Positive attitude
  • Experience of working successfully in a hospitality role
  • Fanatical about delivering unrivalled customer experience
  • Ability to collaborate with the wider business
  • Sound communication skills
  • Comfortable with change and ability to embrace new ways of working
  • Must be able to work shifts at any time of the day including weekends and bank holidays.

Additional Information :

  • Predominantly night shifts however shifts will vary
  • Flexibility is required to cover any shift throughout the week

Remote Work :

No

Employment Type :

Parttime

Key Skills
Culinary Experience,Restaurant Experience,Food Service,Hotel Experience,Taleo,Hospitality Experience,Bartending,Guest Relations Experience,Management Experience,POS,Supervising Experience,Micros POS
Experience: years
Vacancy: 1
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