Welcome & Service Assistant Manager
2 weeks ago
The role of a Welcome and Service Assistant Manager with the National Trust is to uphold the highest of standards in the service we give to visitors. If you're a natural motivator, who likes to lead by example to make sure every single person feels welcome and has their best day possible, then this could be the job for you.
You're likely to be jointly managing a team of staff and volunteers, so would need to be willing and able to work some weekends and bank holidays to ensure full cover.
What it's like to work here
The 70-strong team at this spectacular Victorian gothic house have ambitious plans for growth over the next few years. Tyntesfield's excellent location just outside of Bristol means there is great scope to develop the visitor experience to this vast estate, and the team are encouraged to be forward thinking and creative in their approach. There is a strong sustainability focus at the property with working kitchen gardens that produce delicious produce for the café and restaurant.
What you'll be doing
You'll be making sure that the welcome every person receives when they come to visit is as good as it could be. You want them to have the best experience of visiting Tyntesfield. Everyone who comes here is contributing to the work of the Trust, in protecting and looking after places so that people and nature can thrive – now and into the future. Your warmth, your care, your high standards and your attention to detail can make all the difference to their day.
You'll support your team and help to solve problems on a daily basis. You'll know how to turn around a challenging situation, and you'll be helping your team to do the same.
You'll also be raising funds and encouraging people to join the Trust as members, always aware of how crucial these goals are to the Trust's cause. By sharing your knowledge of our conservation work both here and throughout the Trust, you'll help people to see how vital their contribution can be.
Who we're looking for
We'd love to hear from you if you're:
- experienced in visitor services, in the tourist or heritage sector
- naturally curious about people, with an understanding of how to achieve the highest standards of customer service
- able to work to sales targets, and confidently sell the benefits of becoming a member
- well-organised and motivated
- willing to learn new skills, with a 'can-do' attitude
- comfortable with IT skills (all MS Office)
The package
The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
-
Welcome & Service Assistant Manager
5 days ago
Bristol, Bristol, United Kingdom NATIONAL TRUST Full timeThe role of a Welcome and Service Assistant Manager with the National Trust is to uphold the highest of standards in the service we give to visitors. If you're a natural motivator, who likes to lead by example to make sure every single person feels welcome and has their best day possible, then this could be the job for you.You're likely to be jointly...
-
Bristol, Bristol, United Kingdom The National Trust Full timeWelcome & Service Assistant Manager - BristolSummaryThe role of a Welcome and Service Assistant Manager with the National Trust is to uphold the highest of standards in the service we give to visitors. If you're a natural motivator, who likes to lead by example to make sure every single person feels welcome and has their best day possible, then this could be...
-
Bristol, Bristol, United Kingdom TN United Kingdom Full timeSocial network you want to login/join with:Client:The National TrustLocation:Bristol, United KingdomJob Category:OtherEU work permit required:YesJob Reference:9201e30502fbJob Views:3Posted:28.03.2025Expiry Date:12.05.2025Job Description:Welcome & Service Assistant Manager - BristolSummaryThe role of a Welcome and Service Assistant Manager with the National...
-
Kitchen Assistant
5 days ago
Bristol, Bristol, United Kingdom Program Manager, EMEAAPAC Full timeTemporary position until 31st October 2025Salary £12.60 per hourWhy CAVU?For airports, for partners, for people. We are CAVU.Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs...
-
Host
7 days ago
Bristol, Bristol, United Kingdom Program Manager, EMEAAPAC Full timeFull and part time hours available: 24, 30, 37.5 hoursSalary £12.60 per hourWhy MAG?For airports, for partners, for people. We are CAVU.Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving...
-
M and E Project Manager
2 weeks ago
Bristol, Bristol, United Kingdom TipTopJob Full timeM&E Project Manager - Water TreatmentWessex Water Region | Hybrid WorkingCompetitive Salary + PackageRandstad is working with a leading contractor delivering water treatment projects within the Wessex Water Framework looking for an experienced M&E Project Manager to take charge of key projects. This role offers the opportunity to oversee the successful...
-
People amp Culture Assistant
1 week ago
Bristol, Bristol, United Kingdom Beam Full timeJob Title:People & Culture AssistantReporting To:ChiefPeople OfficerLocation: Bristol UK Hybrid 2 days in office per weekSalary: Competitive up to 10 company bonusAre you passionate about people and looking to build a career in Human Resources Do you thrive in fastpaced environments where every day is different At Beam were on a mission to transform...
-
Senior Welcome Host
1 week ago
Bristol, Bristol, United Kingdom Portico Full timeCompany DescriptionPortico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...
-
Commercial Manager
2 weeks ago
Bristol, Bristol, United Kingdom HPC Jobs Service Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.The HPC Jobs Service supports local people into exciting, long-term careers across our Project.Commercial ManagerLocation: Aztec West, Bristol - with flexibility of working from home, minimum 3 days a week in the office.Are you a strategic and commercially driven...
-
Office Administration
5 days ago
Bristol, Bristol, United Kingdom Galliford Try Full timeOffice AdministratorBristolAn opportunity has arisen for an Office Administrator to join our growing team at Galliford Try within our Environment Business in Bristol.Galliford Try have been appointed as a Principal Contractor for the Wessex Water AMP 8 framework so you will be supporting a high performance team delivering Design & Build projects on this...
-
Field Service Engineer
7 days ago
Bristol, Bristol, United Kingdom Green Recruitment Company Full timeThe OpportunityA rare opportunity to join a leading large scale, ground mount solar PV O&M and EPC company who are looking to expand their team due to an increase in their portfolio.The RoleThe company has various ground mount solar PV assets under management in the South West. You will be required on a daily basis to visit various sites in the portfolio of...
-
Assistant Manager
1 day ago
Bristol, Bristol, United Kingdom Quarter Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.We are looking for an engaging, fun and customer-focused and proactive Assistant Manager to join our fantastic team on a full time basis at Racks Bar & Kitchen.Racks Bar & Kitchen has a reputation for friendly, fun service delivered with a smile, great food and a...
-
Assistant Manager
1 week ago
Bristol, Bristol, United Kingdom Rexel Full timeAssistant Branch Manager - Experience & Attributes:Electrical product knowledge is advantageousStrong sales and negotiation skills, including telesales and account managementCustomer centric with a customer service backgroundExperience of working under pressure in a fast-paced role, whilst maintaining a consistent eye for detailAbility to embrace change and...
-
Deputy Project Manager
1 day ago
Bristol, Bristol, United Kingdom HPC Jobs Service Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.The HPC Jobs Service supports local people into exciting, long-term careers across our Project.Opportunity for a Deputy Project Manager working with Bilfinger on the Hinkley Point C Project.Main Duties:Accountable for the delivery of the project to scope,...
-
Family Service Manager
1 week ago
Bristol, Bristol, United Kingdom POPS Full timeYou are here: Home » Family Service Manager (HMP Ashfield)Family Service Manager (HMP Ashfield)Job Title: Family Service ManagerLocation: HMP Ashfield (Bristol)Hours: 25 hours per weekSalary: £21,500.00 per year (Optional Pension Scheme 3%)Responsible to: POPS' Operations ManagerPOPS (Partners of Prisoners & Families support Group) is a Charity set up to...
-
Client Manager
7 days ago
Bristol, Bristol, United Kingdom Service Care Solutions Full timeWaste Client ManagerLocation:BristolSalary: £27.89 PAYE | £35.54 LTD Umbrella (Inclusive of Holiday Pay)Contract:Full-time,TemporaryDirectorate:Property, Assets and InfrastructureManaged by:Head of Waste, Neighbourhood Enforcement, and Street Scene ServicesResponsible for:1-3 direct reportsAbout the RoleAre you passionate about sustainability and waste...
-
Assistant Manager
1 week ago
Bristol, Bristol, United Kingdom SOHO Coffee Shops Ltd Full timeDescription Due to our continuing growth, we are looking for an enthusiastic Assistant Store Manager to help lead our fabulous store team. Our assistant managers work with the store manager, team, and wider business to fulfil our vision of:Honest, good mood food, crafted coffee, and drinks – proudly served, delivering soul at scale.They do this through...
-
Service Manager
2 weeks ago
Bristol, Bristol, United Kingdom Rise Technical Recruitment Full timeService Manager£42,000 - £45,000 + Training + Company Vehicle + Bonus + 32 Days Holiday + Excellent Company BenefitsHome based (Ideally Located: Bristol, Bath, Taunton, Salisbury)Are you from a Coffee / Vending / White Goods background, with team management experience, looking to join a genuine market leader, where you will play a pivotal role in the...
-
Customer Service Assistant
1 week ago
Bristol, Bristol, United Kingdom Ritz Recruitment Full timeTemporary Customer Service Assistant – Bristol - £12ph (increases to £12.50ph after 1st April)Enthusiastic and welcoming Customer Service Assistant/Receptionist is required for this fun and friendly student accommodation in the heart of Bristol city centre on an adhoc basis.You will be the first point of contact for the residents to receive exceptional...
-
Assistant Depot Manager
4 days ago
Bristol, Bristol, United Kingdom Michael Page (UK) Full timeOpportunity for an Assistant Depot Manager based in BristolGreat opportunity to progress your career.About Our ClientOur client is a large-scale organisation that specialises in providing premium business services. They are known for their robust infrastructure, streamlined operations, and commitment to their employees' growth and development.Based in...