Housing Support Coach
3 weeks ago
Location: Huddersfield
Hours: 22 hours
Contract: Fixed Term until September 2025
About Us: We are Connect Housing, a well-established housing association committed to providing quality homes and outstanding services to our tenants and residents, and creating opportunities to help people enjoy happy, healthy lives.
At our young people’s accommodation, we aim to create a safe and supportive environment that empowers young people to develop life skills, regain stability, and transition to independent living.
Role Overview: As a Housing Support Coach for young people (ages 16-25), you will work directly with young people, offering tailored support that empowers them to achieve independence and stability. Your role will involve helping residents navigate challenges and develop essential life skills. This role is a real opportunity for you to make a positive difference to the lives of others.
Key Responsibilities:
- • Develop and maintain supportive, trusting relationships with young residents, acting as a mentor and guide in their journey towards independent living.
- • Provide one-on-one support to help residents improve life skills such as budgeting, managing tenancies, cooking, and self-care.
- • Liaise with external services (e.g., mental health professionals, employment services, social workers) to ensure holistic support for residents.
- • Support young people in navigating housing applications, securing move-on accommodation, and understanding tenancy rights and responsibilities.
- • Assist with day-to-day operations, ensuring our accommodation remains a safe, supportive, and welcoming environment.
- • Monitor residents’ progress, keep accurate records, and report on outcomes as needed.
- • Facilitate group workshops on topics like independent living skills, confidence-building, and personal wellbeing.
- • Help residents manage crises and challenging situations, providing practical advice and emotional support when needed.What We're Looking For:
- • Experience in working with young people, particularly those affected by homelessness, trauma, or mental health issues.
- • Good interpersonal and communication skills, with the ability to build rapport with young people from diverse backgrounds.
- • A positive, non-judgemental attitude, with good problem-solving abilities and resilience in managing challenging behaviour.
- • A commitment to safeguarding, equality, and promoting the welfare of young people.
The post is part time, working 22 hours per week based on 4 week rolling rota which includes evening and weekend working.
At Connect Housing we have a friendly, supportive and inclusive atmosphere. We are committed to investing in our staff, providing opportunities for career development and continuous learning. This role offers the chance to make a real difference in a values-driven organisation that positively impacts the community.
Closing date: Monday 14 October. Early applications are encouraged as we may close the role early depending on number/quality of applications. We have made the application process as easy as possible so please don’t delay your application. We look forward to hearing from you.
Interview date: 22 October
The benefits on offer here at Connect Housing:
- • 26 days annual leave rising to 31 days after 5 years, plus bank holidays
- • Group pension scheme with up to 9% matched by Connect. Salary sacrifice also available.
- • BUPA Health Cash Plan. Get money back for your dental, optical, podiatry treatment and much more, including cash back on your prescriptions.
- • Employee Assistance Programme: get free confidential advice and support 24/7, with free counselling sessions available too.
- • Wellbeing activities e.g. art classes, pottery workshops and much more.
- • MyPlace benefits: retail discounts and offers
- • The opportunity to buy and sell annual leave
- • Training and development opportunities and support with costs for role-related professional subscriptions and qualifications.
- • Travel season ticket loans
- • Cycle-to-work scheme
- • Paid volunteering leave
As an equal opportunities employer we recruit based on experience, attitude and values. Connect are committed to ensuring our workforce reflects the communities we serve and actively works to promote equality, diversity and inclusion. We encourage applicants from underrepresented groups to apply. We are proudly a Disability Confident employer.
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