IT Apprenticeship

1 week ago

London, United Kingdom NowSkills Full time

IT Apprenticeship | Wallasey | £16,000 to £20,000 | Launch Your Digital Marketing Career with NowSkills Job Summary We're looking for somebody to join our small team of IT engineers / hardware salespeople based at our Wallasey Village store and workshops, completing an IT apprenticeship. You will ideally be experienced (or self-taught) or somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. The role will entail troubleshooting hardware and software issues on Windows and Mac-based personal computers and devices, diagnosing and repairing those issues and communicating with our domestic and business customers in order to maintain our excellent customer service standards and to ensure healthily and on-target margins. The role is customer facing and will also involve sales of our retail hardware stock, computer accessories and printer ink. Customer service experience is also desirable but most of all, we're looking for somebody competent and professional who can work as part of a small dedicated team committed to delivering excellent service in everything that we do.Desirable: Knowledge of Microsoft Office products & Office 365. Installing Windows and Mac based operating systems on to customers devices Understanding of basic networking, IP configuration, and troubleshooting connection issues. Able to use basic NTFS & FAT32 file systems for safe and secure data handling and backup. Basic understanding of data security and data security software. Knowledge of internet, network and cloud security, firewalls and antivirus products. Ability to communicate with customers and explain our products, services, and service philosophy It would be an advantage if the applicant has a working knowledge of PC hardware (PC builds, hardware troubleshooting & diagnosis of common hardware issue). A desirable extra skill would be an ability to disassemble laptops, install component replacements such as keyboards, screens & memoryWhy Join Us? Opportunity to grow your IT career in a supportive environment. Work with a collaborative and friendly team. Gain hands-on experience with a variety of technologies and systems. About NowSkills NowSkills is a government-approved digital apprenticeship provider. Since 2013, we have partnered with leading UK employers to deliver high-quality IT and digital apprenticeships. Our mission is to help the next generation of digital talent build successful careers. If this opportunity isnt the right fit, we work with hundreds of employers across the UK and can help you find the perfect apprenticeship. Take the first step toward a rewarding career in IT. Apply today to become a NowSkills IT Apprentice and start building your future.Job Types:Full-time, ApprenticeshipBenefits: Company events Free parking On-site parking Transport links Work from homeTPBN1_UKTJ

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