Retail Support Analyst

About the role: As a Retail Support Analyst youll play a key role in supporting the rollout and ongoing changes to new technology across our supply chain retail stores and support office. Your work will help us advance how we use technology in the most efficient and effective way possible.Sitting at the heart of our retail team youll provide a mix of administration support troubleshooting data analysis and scenario assessments - working closely with retail stores Digital Services and Supply Chain teams to keep everything running smoothly.Key ResponsibilitiesRespond to incoming queries and scenarios from stores identify issues and work through processes to determine root causes.Complete data analysis tasks including validating information checking system behaviour and ensuring outcomes align with expected business processes.Assist with cutover activities including data checks task completion and retail actions.Provide clear updates and communication to stores and internal teams ensuring retail issues are understood and resolved quickly.This is a fixed term role for 9 months and is Christchurch based.About you: Ideally youll have experience in a retail or FMCG environment perhaps youre currently working in a supermarket or a support office role. Youll bring a strong mix of technical capability and retail understanding along with:Strong analytical skills with the ability to break down scenarios and identify root causes.Confidence working with data reports and system information during cutover and go-live phases.A process-driven mindset understanding how retail processes connect and spotting where something has slipped out of alignment.The ability to work effectively with retail digital and supply chain teams translating store queries into actionable outcomes.Clear communication skills and comfort responding to queries in a fast-paced environment.Dont Meet Every Requirement We encourage you to apply anyway. We are looking for individuals with diverse experiences and are keen to hear from those who believe they have the drive and potential to succeed in this role.How to apply: Ready to take on the challenge Wed love to hear from you apply now. If you have any questions please reach out to our recruitment team at If this roleisntquite the right fit butyoureinterested in Business Analyst Project Management or Project Coordination opportunitieswellbe recruiting for several other fixed-term or contract roles linked to this project.Click here to submit an expression of interest and well be in touch if we think another role may suit your background.Were looking to fill this role quickly and will be shortlisting and interviewing as applications come in. To avoid missing out we recommend submitting your application early.Why join us Our approach to flexible working is based on trusting and empowering our people to manage their time and deliver results while balancing the needs of their personal lives.Were committed to equitable outcomes and we offer additional paid parental leave free period products and financial health checks to name a few.Were proud of our supportive team environment and our positive and friendly culture thats made fun by Furry Friend Fridays and monthly social eventsOur Papanui based office has free carparking an in-house café.Foodstuffs South Island is a Pride Pledge organisation and we are committed to an inclusive workplace where everyone thrives every day and we celebrate our diversity as strength.About us: Were a team of 14000 who make sure South Islanders have access to the groceries and essentials they need. Proudly 100% Kiwi-owned and operated our co-operative has more than 180 PAKnSAVE New World Four Square and On the Spot stores feeding the South Island.We value being at the heart of our communities like weve always been to make the South Island a better place for today and for many generations to come. From sunny Golden Bay all the way to Stewart Island theres a Foodstuffs store serving you and your whānau.Our success is down to our people who bring their skills experience passion and expertise to make Foodies an amazing and rewarding place to work. Our co-op has a wide variety of roles to offer and endless opportunities for development.Our values: At Foodies together we drive success to be our best and care for our whānau. We recognise that it takes a collective effort to achieve success and we thrive on fostering a culture of collaboration to drive innovation and embracing challenges as a united team. We are committed to supporting our people and to positivelyimpactthe lives of South Islanders every day.Required Experience:IC Key Skills Customer Service,Access,Atl,CMMS,Fusion,Cement Employment Type : Full Time Experience: years Vacancy: 1