Project Coordinator Arts and Education

We support peace and prosperity by building connections understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education arts culture language and creativity.Working with people in over 200 countries and territories we are on the ground in more than 100 countries.We connect. We inspire.British CouncilPayband 6Contract Type:Indefinite ContractLocation:EdinburghContract Hours:Full time - 36 hours per week Monday to Friday.Closing Date:12thOctober 2025Salary: 25520Benefits for the UK include but are not limited to:32 days annual leave in addition to public holidays3 days volunteering leaveCareer average defined benefit pension schemeThere is a requirement to work from the office three days per week subject to discussion with the line manager.You must have the legal right to work inthe UK at the time of application.There is no relocation or sponsorship support.Role Purpose:The Project Coordinator provides integral operational support to both the education and arts programmes; ensuring quality and compliance with published standards by utilising and supporting a single common approach across all our products and services.Accountabilities/Responsibilities:Product/programme/service deliveryUses a range of standardised systems and processes to plan and coordinate effective timely and cost-effective logistical support to enable the delivery of high quality services to a range of customersReceives instructions and requests from senior managers and/or customers (internal or external) and plans and organises given resources accordingly (often at short notice) to ensure that work is carried out efficiently and effectivelyProvides timely feedback on operational issues and events to more senior managers enabling the adaptation of work plans where necessary and supporting continuous improvement in the efficiency/cost effectiveness/quality of service delivery/systems in the unit or departmentCustomer serviceTakes end-to-end accountability for researching and obtaining satisfactory and timely resolution of complex/escalated customer (internal or external) operational complaints and issues coordinating input from other colleagues/departments/managers as required to do so. Ensures the customer is kept informed throughout the process.Relationship & stakeholder managementDevelops good working relationships with appropriate colleagues throughout the British Council to facilitate effective and efficient service delivery.As required supports senior colleagues in hosting/attending external events or meetings ensuring these run efficiently and effectively and that a positive professional image of the British Council is projected. These events may be face to face delivered digitally or in a blended model.Establish and maintain effective working relationships with project partners end user(s) suppliers and contractors to facilitate the smooth running of the project and ensure ongoing alignment of interests.Risk & complianceFollows agreed corporate risk management processes and procedures when delivering services (e.g. safeguarding EDI anti-racism security policies financial protocols anti-fraud measures cyber security) to protect the interests of the British Council and its customers at all times.Contributes actively to monthly control checks (MCC) and annual compliance check (ACC) process to ensure risks & issues are captured across the entirety of the project/programmeAnalysis & reportingUsing standard procedures and templates regularly records analyses and reports on operational activity levels and performance data to support senior managers in making timely and effective business decisions that respond to operational needs.Contributes to establishment and implementation of an effective M&E process for a particular project/programme for instance through capturing audience participation or feedback through a recognised M&E process.Commercial & resource managementOperates and runs regular reports on range of standard corporate financial processes and procedures to enable effective budget and resource management for the team unit or project(s) e.g. purchase order system vendor creation SAP reporting procurement processes.Actively seeks to maximise value for money when acquiring resources goods or services for the team unit or project by adopting current best practice in procurement and advising managers on the use of tenders etc.Leadership & managementPlans and prioritises own work activities which span across a range of different work streams responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon.Tasks coordinates or assists/motivates others (e.g. third-party suppliers external partners and internal colleagues) to complete activities in accordance with agreed service delivery/ contractual/ project milestones or requirements (e.g. cost schedules time deadlines etc)Provides on-the-job coaching and mentoring to less experienced colleagues as required.Role specific knowledge and experience:Minimum / Essential RequirementsKnowledge of either the education or arts sectors in ScotlandExperience of using technology effectively in the workplaceDemonstrated knowledge and/or experience of project delivery particularly client-funded and/or partnership projectsExperience of maintaining project standards in delivery in line with Centre of Excellence Project Management Standards.Experience of working across different culturesExperience of promoting equality diversity and inclusion within projectsUnderstands and promotes ethical conduct and able to ensure that own behaviour and the behaviour of others is consistent with these standards and values of the British Council.Well-organised able to develop and follow prioritised work plans to track progress towards goals and use data and evidence to assess achievementDesirable RequirementsAssociation of Project Management (or equivalent) certificationKnowledge and experience of Monitoring Evaluation and Learning (MEL)Knowledge of and passion for the Education and/or Arts sectorLanguage Requirement:English at Proficiency Level CEFR C2Additional Job RequirementsOccasional domestic and/or international travelA connected and trusted UK in a more connected and trusted world.Equality Diversity and Inclusion StatementWe are committed to equality diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.Safeguarding StatementThe British Council is committed to safeguarding children young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse maltreatment and exploitation as set out in article 19 UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Councils Safeguarding policies for Adults and Children.If you experience any difficulties with submitting your application please email Required Experience:IC Key Skills Organizational skills,Classroom Experience,Data Collection,Microsoft Publisher,Special Education,Adult Education,Microsoft Powerpoint,Teaching,Curriculum Development,Administrative Experience,Public Speaking,Writing Skills Employment Type : Contract Experience: years Vacancy: 1