Filton STARS Front of House, Brand Ambassador,

1 week ago

Bristol, United Kingdom Securitas Full time

We have a fantastic and exciting opportunity for an experienced Front of House Brand Ambassador to join our STARS team. Working for one of our high-profile clients in Filton Bristol BS34 7QQSTARS at Securitas provide a two roles in one service to our clients their staff visitors and customers.We combine excellent customer service across a wide range of roles including Reception Services Front of House Concierge Facilities Office Management/Coordination Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Monday - Thursday 17.5 hours per weekMon/Tue/Wed 07:30 - 12:00Thu 07:30 - 11:3013.11 Per HourResponsibilities:Meet and greet all staff visitors and contractors in a professional and personable mannerDeliver a consistently high-end customer focused experienceEmbody a high-performance approach and encourage colleagues to do the sameEnsure the workplace (reception lobby office etc.) is visually of a high standardWork closely with client contacts (Facilities Manager Office Manager etc.) to ensure the office and/or front of house environment is a great place to visit and workAssist in emergency situationsProvide timely and accurate informationRespond appropriately to varying and fast changing prioritiesBuild strong rapport with reoccurring customers (client staff visitors contractors etc.)Represent Securitas and the client organisation in a manner that is in-keeping with the values brand identity and culture of bothQualifications : Essential criteria:5 year checkable historySC Clearance Exceptional Customer service skillsComputer literateHighest quality personal appearanceFlexible professional and adept at working under pressureOutstanding written verbal and oral communication skillsCustomer oriented with a passion for high-level serviceWorking knowledge of administrative computer packages such as MS Office GSuite etc.Polite and proactivePunctual and trustworthyAble to use initiative and highly adaptableExperienced in Customer Service Front of House Concierge Hosting or Customer facing role ideally within a corporate environmentDemonstrate the values of integrity vigilance and helpfulness which Securitas prides itself onAdditional Information : Company BenefitsHealth & WellbeingCompany pension and advice and planningLife assurance schemeDiscounted gym membershipsWellness advice and support including financial emotional and physicalDental and Physical Health PlansLifestyle BenefitsCycle to work schemeCar lease and new car purchasing schemesDiscounts on high street brands online shopping holidays days out and Arriva Bus TravelMortgage AdvisePayroll ISAsEligibility for Costco MembershipLearning & DevelopmentSupport with further education100s of eLearning coursesAccredited courses by C&G ILM IOSH and SIALeadership Development programs both local and globalRemote Work : NoEmployment Type : Part-time Key Skills Sales Experience,Marketing,Customer Service,Google Docs,Serving Experience,Retail Sales,Android,Product Demos,Event Planning,Events Management,Event Marketing,Dancing Experience: years Vacancy: 1

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