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Sales Administrator

3 months ago

Redditch, United Kingdom Workstreet Full time

Sales Administrator

Redditch

Up to £30,000 Basic Salary Plus Bens

Our client is now seeking a Sales Support Administrator , Your role will involve day-to-day co-ordination of customer accounts on an administration level as well as being responsible for all supply chain/procurement activities within a designated product group.

Details:

To liaise efficiently and effectively between the customer and internal departments as required to ensure the customer receives the highest possible level of service.

  • Responsible for providing administrative support to the Sales Department
  • Complete telephone and email sales enquires.
  • Deal with customer queries efficiently and effectively or escalate where necessary.
  • Input customer orders and raise delivery notes to ensure on-time order delivery.
  • Arrange the collection of returning goods from customer premises.
  • Upon request, update customer order delivery status including live and outstanding deliveries.
  • Ensure the accurate completion of paperwork, including delivery paperwork, and QHSE documentation.
  • Monitoring customer repair jobs through the workshop and maintain customer communication throughout.
  • Assist in populating and maintaining central customer database (CRM)
  • Raise any concerns with the Office support manager as and when necessary

Required Skills & Experience:

  • Proven experience working within in a sales support, customer service, administration environment
  • Proficiency in MS Office (MS Excel and MS Outlook in particular). SAP Advantageous.
  • Experience working with CRM software
  • Proven experience to work as part of a team.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organisational skills with the ability to multi-task.
  • Displays a good attitude towards work, and the aims and objectives of the company.

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