Meter Reader

1 week ago

London, Greater London, United Kingdom SES Water Full time

Meter Reader

Redhill and field based

£23,095

SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day.

A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers.

As a Meter Reader, you'll join a supportive and experienced team who are always willing to lend a helping hand. Our geographic area is broken down into five sub regions for meter reading purposes with a number of meter readers assigned to each region.

You will initially be paired with an experienced team member who will support you with advice and answer your queries. Prior to commencing your role, you will be provided with a full day's induction before shadowing an experienced Meter Reader and receiving on-the-job training.

Together, we are shaping a sustainable future, one drop at a time.

What we offer

We offer a range of benefits for your personal and financial wellbeing, including.

  • Generous salary; up to £23,095
  • Group personal pension plan with up to 10% employer contribution.
  • Life assurance for peace of mind.
  • Financial education, savings, and loans support.
  • Perkbox
  • Share scheme
  • Cycle to Work and Car Share Schemes and for eco-conscious commuting.
  • 25 days of annual leave for work-life balance.
  • Simply Health healthcare cashback scheme and Surgical Choices.
  • Service and MOT discounts at our on-site garage.
  • One paid day per year for volunteering in the community.

The role:
As a Meter Reader, you will work 37.5 hours per week across your assigned region taking meter readings from our water meters. You need to be physically fit; meters may be inside, or outside, properties and you'll spend your days driving or walking from property to property, day in day out in all weathers.

You will provide the highest standard of customer service and communicate effectively with customers, ensuring they are provided with superb service and you are upholding our values of Service, Integrity, Collaboration, Commitment, Compassion and Innovation.

Your role will involve:

- Reading water meters using visual and automated techniques
- Recording water meter readings on a handheld computer terminal
- Locating and operating water meter apparatus
- Providing advice to customers and conducting proof of supply tests when required
- Completing administrative duties to assist the Customer Services Department
- Ensuring read routes are correctly sequenced

Other organisations may call this role Water Meter Reader, Trainee Meter Reader, Field Technician, or Field Water Technician.

About you:
At SES Water, we recruit based on potential, values and fit, rather than just experience and qualifications. We're seeking a Meter Reader with:

  • A full driving licence
  • Excellent organisational skills
  • Self-motivated with a 'can-do' attitude
  • The ability to co-ordinate activities across different teams
  • Good written and verbal communication skills
  • Previous Customer service experience
  • Experience in a field-based role and managing own appointments

We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future.

Please let us know if you need any support during the application process.

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