EMEA Strategic Engagements Director Elevate

4 weeks ago

StainesuponThames, Surrey, United Kingdom ServiceNow Full time

Reporting to the AVP EMEA APAC Japan Strategic Customer Engagements (Elevate) the missionof the EMEA Strategic Engagements Director (Elevate) is to drive ServiceNows longterm revenue growth and profitability through larger and more strategic transactions across our Europe MiddleEast and Africa business. The leader will act as an inregion deal expert responsible for driving endtoend deal strategy developing creative commercial structures and leading complex negotiations for our most strategic deals. 

The EMEA Strategic Engagements Director (Elevate) will help define and follow a consistent programmatic approach to help the regional sales organizations and crossfunctional deal execution teams to close some of our most complex and strategic deals. The role will utilize collaborative account planning outquarter pipeline development opportunity review cadences deal coaching and choreography and thought leadership to ensure relevant parties are involved in the right way and at the right time to maximize market opportunity and accelerate the sales cycle to close larger deals successfully. 

The EMEA Strategic Engagements Director (Elevate) will become an expert in the contractual aspects of ServiceNows business and be able to articulate value and structure longterm complex multiproduct agreements to enable presentation of the right deal to the customer. 

The role also contributes to continuous improvement efforts for the Global Strategic Customer Engagements (Elevate) team and participates in ServiceNows overall transformation effort to establish the best Enterprise salesforce in the industry. 

Priorities & Responsibilities 

  • Drive large and complex strategic deals: validate and engage on opportunities where we intend to build > $10M NNACV opportunities tracking deal progression and escalating risks/needs to senior leaders as needed 

    • Champion all collaborative integrated GTM activities for our Global Industry & Strategic Growth business including account planning sessions strategic pursuits WIN Forums review cadences or other GTM activities 

      • Drive big deal thinking and best practice sharing across the strategic engagements team (deal structures operational opportunities references and content on attractive themes like Digital Transformation or Artificial Intelligence) 

        • In partnership with the Account Executive serve as a primary point of contact for the Customer from deal qualification through close 

          • Be the voice of the field sales to corporate to continually improve and ensure successful outcomes for our most strategic customers 

            • Represent ServiceNow in senior customer facing roles as sponsor strategist and negotiator 

Qualifications :

  • 9 years of experience in the software industry 

    • 5 years of consultative direct sales experience into Enterprise accounts preferably selling SaaS and with progressive clientfacing responsibilities 

      • Experience in Large Deal or Corporate Strategy/Business Development experience supporting complex transactions such as M&A IP Acquisition Revenue Share Models etc. a plus 

        • Conversant in all emerging trends in IT and Business 

          • Demonstrated coaching and mentoring experience 

            • Team player of unquestionable integrity credibility and character 

              • Experience within a large organization; ability to quickly establish trustbased relationships internally to get support for customer sales objectives 

                • Strong leadership problem solving and decisionmaking abilities 

                  • Ability to interface and negotiate with senior client executives 

                    • Excellent presentation and communication skills 

                      • Organizational and analytical skills 

                        • International work experience 

                          • Continuous improvement and growth mindset 

Measure of success  

  • Large & complex closed deals > $10M  

    • Customer Feedback & NPS 

Not sure if you meet every qualification We still encourage you to apply We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

No

Employment Type :

Fulltime

Key Skills
Finance Control,Finance,ABAP,Body Care,Avionics,Brokerage
Vacancy: 1

  • EMEA Strategic Customer Engagement Advisor

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    We are offering a strategic customer engagements role to work as a trusted partner to our EMEA President by driving crossfunctional alignment and ensure the best experience for ServiceNows customers. You will be reporting to EMEA president Chief of Staff within the PoE office.This is an opportunity with visibility and exposure at the highest level of...

  • Director EMEA Mid-Market Solution Consulting

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    ServiceNow is seeking an experienced and strategic Director EMEA MidMarket Solution Consulting to join our leadership team. This leadership role will be responsible for overseeing the EMEA MidMarket SCs and the EMEA MidMarket SC leadership team. The ideal candidate will have deep expertise in solution consulting a strong background in the midmarket space...

  • Director Pre Sales EMEA Mid-Market

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    ServiceNow is seeking an experienced and strategic Director EMEA MidMarket Solution Consulting to join our leadership team. This leadership role will be responsible for overseeing the EMEA MidMarket SCs and the EMEA MidMarket SC leadership team. The ideal candidate will have deep expertise in solution consulting a strong background in the midmarket space...

  • Director, Strategic Revenue Industrial Cloud

    3 days ago

    Staines-upon-Thames, Surrey, United Kingdom Industrial and Financial Systems Full time

    Director, Strategic Revenue Industrial CloudFull-timeIFS Referral Bonus Code: SHIFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment...

  • Head of Banking GTM EMEA

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    The Head of Banking Go to Market (GTM) EMEA is a role that operates together with ServiceNows customercentric industry transformation sales teams as well as core functions within the firm (i.e. marketing product customer success & implementation partners etc.) to identify and localize the ServiceNow Banking solutions to the EMEA market (with a focus on...

  • Director, CRM Solution Sales

    7 days ago

    Staines-upon-Thames, Surrey, United Kingdom Servicenow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Director Strategic Partnerships GSI Portfolio

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom IFS Full time

    IFSs success relies on a strong and committed partner community. The Partner Account Director is responsible for managing relationships and driving engagement with our Indian GSI partners that our critical to our success. The objective is enhanced partner commitment to leverage their capabilities for the successful IFS software sales and deployments.The...

  • Client Director Telco

    2 days ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow, Inc. Full time

    Region: EMEA - Europe, Middle East and AfricaWork Persona: FlexibleCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100...

  • Technology Industry Go to Market GTM Lead EMEA

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    The Technology Industry Go to Market (GTM) Lead EMEA is a role that operates together with ServiceNows customercentric industry transformation sales teams as well as core functions within the firm (i.e. marketing product customer success & implementation partners etc.) to identify and localize the ServiceNow Technology Industry solutions to the market and to...

  • Client Director Large Banks

    3 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow, Inc. Full time

    Region: EMEA - Europe, Middle East and AfricaWork Persona: FlexibleCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100...

  • EMEA & UKI Benefits Senior Specialist

    1 hour ago

    Staines-upon-Thames, Surrey, United Kingdom IFS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the...

  • Manager, Customer Story Development, EMEA, Staines-upon-Thames

    2 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:Manager, Customer Story Development, EMEA, Staines-upon-ThamesClient: ServiceNowLocation: Staines-upon-Thames, United KingdomJob Category: Customer ServiceEU work permit required: YesJob Reference: f8bb1cf4cb31Job Views: 4Posted: 16.02.2025Expiry Date: 02.04.2025Job Description:The Manager, Customer Story...

  • Manager Customer Story Development EMEA

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    The Manager Customer Story Development is a key player in the Customer Marketing team responsible for identifying target customers capturing their success stories and delivering topnotch content. They collaborate with various stakeholders across the business in EMEA to build and maintain a target customer list pitch the programs value conduct indepth...

  • Global Partner Account Director

    3 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom IFS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the...

  • Global Partner Account Director

    2 days ago

    Staines-upon-Thames, Surrey, United Kingdom Industrial and Financial Systems Full time

    IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological...

  • Senior Director, Product Management

    6 hours ago

    Staines-upon-Thames, Surrey, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:Senior Director, Product Management, Staines-upon-ThamesClient: ADPLocation: Staines-upon-Thames, United KingdomJob Category: OtherEU work permit required: YesJob Reference: aec00d0fe48fJob Views: 95Posted: 11.03.2025Expiry Date: 25.04.2025Job Description:Position DescriptionThe role of Senior Director, Global...

  • Sales Director Commercial

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    What you get to do in this role:Build a team of direct Sales Executives to drive rapid new business sales growth in the regionBuild and drive sales strategy for the region in conjunction with Sales Operations to effectively GoToMarket including understanding the competitive landscape presence and strength within the regionActively engage in territory...

  • Client Director Telco

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    You will produce new business with a defined set of ServiceNows largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams including Solution Sales Solution Consulting Support and Professional Services in supporting our most esteemed clients.What you get to do in this role: Provide strategic...

  • GSI Partner Account Director

    2 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom IFS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the...

  • Treasury Director

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom IFS Full time

    The Treasury Director acts as the operational lead for the Global Treasury team consisting of 8 people reporting to the Global Head of Treasury & Tax. Responsible for leading the daytoday Treasury activities acting a key business partner across Finance and leading the execution of key projects. Critical for this role is leadership experience personality fit...