General Manager

6 days ago

West Sussex, United Kingdom Marshall Motor Group Full time

General Manager-Volkswagen Horsham

Hours: full time Monday to Friday, 45 hours per week

Salary: Competitive Basic Salary with a Generous OTE Scheme in place

Benefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance and pension scheme.


Who we are


Marshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK's 7th largest motor retail group (AM100 11/24).



We operate 147 franchise stores representing 25 manufacturer car, van, truck and bike brands across 34 counties in England.



Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.



We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.



The role


We are seeking a General Manager to join our Volkswagen division and manage our Horsham store. This role will see you lead day to day operations across the site including full accountability for store financial performance and line management of the leadership teams. Reporting to the Franchise Director this role is offered on a full-time, permanent basis, and offers the right candidate a chance to join a successful group with high employee engagement.


What you’ll do


As a General Manager, you will have overall accountability for people and financial performance for our Volkswagen Horsham store. With support from your Franchise Director and corporate support functions, you will:


  • Lead, manage and motivate a team of automotive professionals, ensuring the store is adequately resourced
  • Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
  • Oversee the sales and aftersales divisions, ensuring performance meets or exceeds budget
  • Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met
  • Accurately finalise dealership reporting, in line with group reporting frameworks
  • Develop and roll out dealership marketing and publicity strategies to support objectives
  • Support the dealerships to consistently achieve high levels of customer satisfaction
  • Ensure dealership activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirements


Who you are


Given the nature of this role, it is preferred that you have experience at a General Manager level. Manufacturer experience or VAG Group experience would be beneficial, but isn’t essential to the success of this role. In addition to your previous experience, we are seeking individuals who display the following attributes:


  • Strong leadership skills with the ability to lead and motivate a large and diverse team
  • A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders
  • Strong analytical and problem solving skills, with the ability to foresee potential barriers
  • A commitment to the Marshall Values of People, Customers, Integrity and Innovation


Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

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