Digital Support Apprentice

2 weeks ago

Glasgow, Glasgow City, United Kingdom QA Limited Full time

Employer description
Maguire Solicitors is a law firm that specialises in a wide range of legal services, including family law, criminal defence and asylum & immigration. Known for its client-focused approach, the firm offers expert legal representation and support, ensuring that clients receive personalized and professional advice throughout their legal matters.

Overview: 
Are you eager to kickstart your career in the digital world? 
Maguire Solicitors have an exciting opportunity for you to join their team as a Digital Support Apprentice

This role is perfect for individuals who are passionate about learning and growing in a dynamic environment. As a Digital Support Apprentice, you will be involved in various aspects of our operations, gaining hands-on experience while being a valued member of our team. 

You will work alongside a group of dedicated professionals who are committed to mentoring you, providing guidance, and sharing their knowledge to foster your development. This apprenticeship is designed not only to enhance your skills but also to give you invaluable insights into the workings of our organisation. 

Successful candidates will engage in tasks that will challenge and inspire them to think critically and innovatively. If you're ready to take the first step on your career path, we invite you to apply and join our friendly team where your ideas will be valued, and your growth will be prioritised. 

Come be part of our journey and help us shape the future of our business while gaining the tools and experience you need to succeed

Responsibilities: 

  • Train and become a super-user of the case management system Ceartas – you will assist in daily operations and administrative tasks, with the management of client cases, document storage, and workflow processes, ensuring efficiency and compliance throughout legal proceedings.
  • Engage in customer service activities to enhance client experience - being the first point of contact for general enquiries to the office, as well as managing general organisation email accounts.
  • Manage data and provide administrative support through Microsoft Packages, such as Outlook, Excel, and Word for tasks and organisation.
  • Using Scottish Legal Aid Board Online and Insight Legal to manage and submit legal aid applications, track case progress and to upload documents.
  • Collaborate with various departments (legal secretarial/accounts/reception) to understand their functions and processes and to ensure smooth office operations.

Required skills:

  • A passion for learning and a desire to grow both personally and professionally within the role
  • Strong communication skills, both verbal and written
  • Ability to work effectively in a team environment
  • Organisational skills with attention to detail
  • A positive attitude and a willingness to take initiative

Salary: £15,000 per annum.

Working week: 35hrs a week.

Company benefits

  • Training and development opportunities.
  • Friendly and supportive work environment.
  • Company pension scheme.

Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  
If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW

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