Front Office Supervisor
2 weeks ago
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Nestled in the vibrant heart of East London's Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.
Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you're looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more
A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT OUR HOTEL
What you'll be doing:
- Lead the front desk team with a friendly, proactive vibe, making every guest feel welcome and taken care of from the moment they step in.
- Keep front desk operations flowing smoothly, managing everything from busy check-ins to late check-outs with ease.
- Be the go-to for front desk agents, offering guidance, training, and support to ensure high standards and a positive atmosphere.
- Tackle guest inquiries, special requests, and occasional challenges with confidence, turning every interaction into a great experience.
- Coordinate with housekeeping and maintenance to manage room availability and ensure every guest need is met.
- Oversee reservations, check-ins, and billing accuracy, keeping guest accounts error-free and organised.
- Pitch in with shift planning and scheduling to keep the front desk fully prepped and ready to roll.
- Maintain a welcoming and polished front desk area, setting the stage for a memorable guest experience.
WHAT WE NEED FROM YOU
- A people-person with front desk or guest services experience, and ideally some leadership skills under their belt.
- Exceptional communication skills and a natural problem-solver, ready to step in when things get busy.
- Organised and detail-oriented, especially when handling guest reservations and billing accuracy.
- Team-focused and collaborative, creating a positive, supportive environment for colleagues and guests alike.
- Ready to make quick, confident decisions that keep things running smoothly.
- High energy and adaptable, thriving in a fast-paced, guest-facing role where every day brings something new.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
#J-18808-Ljbffr-
Front Office Supervisor
14 hours ago
London, Greater London, United Kingdom Royal Lancaster London Hotel Full timeFront Office Supervisor - LondonJoin the team that Always CaresAre you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Front Office Supervisor at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a...
-
Front Office Supervisor
2 weeks ago
London, Greater London, United Kingdom Hyatt Hotels Corporation Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings.Just some of the benefits you will enjoy as a Front Office Supervisor12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you startFree meals on duty50%...
-
Front Office Supervisor
4 days ago
London, Greater London, United Kingdom myGwork - LGBTQ+ Business Community Full timeFront Office SupervisorJust some of the benefits you will enjoy as a Front Office Supervisor12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you startFree meals on duty50% discount on food and beverages when you dine as a guest at selected Hyatt...
-
Front Office Supervisor
7 days ago
London, Greater London, United Kingdom Hyatt Hotels Corporation Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings.Just some of the benefits you will enjoy as a Front Office Supervisor:12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you startFree meals on duty50%...
-
Front Office Supervisor
4 days ago
London, Greater London, United Kingdom Hyatt Hotels Corporation Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings.Just some of the benefits you will enjoy as a Front Office Supervisor:12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you startFree meals on duty50%...
-
Front Office Supervisor
1 week ago
London, Greater London, United Kingdom RBH Hospitality Management Full timeFront Office Supervisor - Crowne Plaza DocklandsJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in...
-
Front Office Supervisor
4 days ago
London, Greater London, United Kingdom The July Group Full timeAt The July, we are on the hunt for an authentic Front Office Supervisor for our newest addition: a premium aparthotel in the heart of London, Victoria, scheduled to open in June 2025. The location will be a sustainable city oasis with 114 studios and two residential apartments. The property will also be home to a restaurant, bar, and deli, serving both...
-
Front Desk Supervisor
4 weeks ago
London, Greater London, United Kingdom Pan Pacific London Hotel Limited Full timePan Pacific London brings understated, comforting, and approachable luxury to Londons premium Square Mile. With its elegant design juxtaposing old and new London architecture, the hotel fuses together wellbeing innovation and impeccable service as a hallmark across a myriad of dining and drinking destinations. Discover a different side of London, from market...
-
Front of House
1 day ago
London, Greater London, United Kingdom Office Angels Full timeFront of House / Office Assistant Location: London BridgeSalary: £25,000Hours: 9-5:30pm Monday - FridayWhat's in it for you? On successful completion of probation: Eye care, Employee Assistance Program, 23 days annual leave that increases by 1 each year, and +1 day for birthday, social events.Are you a friendly and organised individual with a passion for...
-
Front of House Supervisor
2 weeks ago
London, Greater London, United Kingdom Lounge Café Bars Full timeFront of House Supervisor - RichmondLounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your...
-
Front of House Supervisor
7 hours ago
London, Greater London, United Kingdom Holroyd Howe Full timeAre you passionate about food and customer service? Can you bring bags of enthusiasm to the role? Have you experience in managing a team and delivering a fantastic food offering? Then this role might just be for you.Holroyd Howe is one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges....
-
Front of House Supervisor
7 hours ago
London, Greater London, United Kingdom Lounge Full timeThis is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team...
-
Supervisor - Front of House
11 hours ago
London, Greater London, United Kingdom Holroyd Howe Full timeHolroyd Howe is one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges.Job Description£30,160.00 per year.Looking for a great work/life balanced job?We, the Catering Department at Charterhouse, have the ideal venue, location and team to make your dream job a reality.Serving Breakfast,...
-
Front of House Receptionist
3 weeks ago
London, Greater London, United Kingdom Elbrus Partners Office & Professional Full timeFront of House – Premium Serviced Offices Location: Central London Salary: £27,300 Our client is a leading provider of high-end serviced offices and we are looking for outgoing, friendly, and proactive candidates with experience in customer-facing roles.This is an entry-level role with clear career progression within the business. As the first...
-
Front Office Manager
4 weeks ago
London, Greater London, United Kingdom COREcruitment Full timeFront Office Manager - Luxury Boutique Hotel, LondonLocation: LondonSalary: £50,000 - £55,000 + BonusAn excellent opportunity has arisen for an experienced Front Office Manager / Front of House Manager to join this growing group in this stunning boutique Hotel in London.You will be responsible for managing the team and overall hotel targets to...
-
Front Office Manager
4 weeks ago
London, Greater London, United Kingdom James Webber Recruitment Full timeFront Office Manager Needed for a Hotel Company- City Areas Up To £30,000 +Bonuses + Benefits An exciting opportunity has arisen for an experienced Hotel Front Desk Manager to join a hotel company in the heart of the City. The client is proud of their strong customer relationships and friendly atmosphere and are looking for an experienced Hotel Front Desk...
-
Front Office Manager
3 days ago
London, Greater London, United Kingdom James Webber Recruitment Full timeFront Office Manager Needed for a Hotel Company- City Areas Up To £30,000 Bonuses Benefits An exciting opportunity has arisen for an experienced Hotel Front Desk Manager to join a hotel company in the heart of the City.Before applying for this role, please read the following information about this opportunity found below.The client is proud of their strong...
-
Front Office Manager
3 weeks ago
London, Greater London, United Kingdom Hosco Full timeAbout the job. Citadines Trafalgar Square London is seeking a confident Front Office Manager to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Assistant Residence...
-
Front Office Manager
22 hours ago
London, Greater London, United Kingdom TN United Kingdom Full timeSocial network you want to login/join with:Front Office Manager - London Marriott Hotel Kensington, LondonLocation: London, United KingdomJob Category:HospitalityEU work permit required:YesJob Reference:20303a195204Job Description:We are looking for a passionate Front Office Manager to join and lead our wonderful team at London Marriott Hotel Kensington.You...
-
Front Office C# Developer
3 weeks ago
London, Greater London, United Kingdom TieTalent Full timeFront Office Trading Software Developer C#.netPlatform Integration Banking LondonThis is a new and exclusive opportunity for a Front Office Trading Software Developer who is confident across C#. Net to join my thriving banking client as they are growing their front office trading team who focused on Platform Integration.Title: Front Office Developer Platform...