Freight Forwarder

2 days ago

Southampton, United Kingdom Reed Full time

Ocean Imports Clerk

Do you have freight experience and want to join a successful business that support your development?

A small and friendly team in Totton are expanding their team The role will involve all aspects of freight forwarding with a focus on customer service. Operational excellence is key to this role with focus on servicing the client and supporting the team in the branch on a day-to-day basis. The ability to work in as part of a team in a fast-paced environment is essential.

Key Responsibilities

  • To sort, filter and distribute documentation and create and maintain job files in an accurate and timely manner
  • To Deal with all aspects of international and domestic freight movements
  • To monitor flights and vessel arrival times and inform the customer of delays
  • To act as a conduit between customers and suppliers to ensure all needs are met within the specified delivery time
  • Be able to work without the aid of Supervision
  • To liaise with overseas offices for shipment movements, taking responsibility for monitoring progress and keeping the customer advised of the status
  • Updating customer reports ensuring accuracy before sending to customers
  • Booking deliveries & arranging collections
  • Completing Customs declarations in line with UK HMRC requirements including collecting Duty and VAT payments and monitoring the use of our deferment facility.
  • Raising of Customer invoices and making sure job is profitable
  • Any other reasonable request made from time to time

Requirements

  • IT literate (ability to utilise MS Office tools such as Word, Excel, etc.)
  • Knowledge of EDI Enterprise Operating System would be an advantage
  • Effective Time Management skills
  • Effective organisational skills with significant focus on attention to detail
  • Excellent telephone manor and ability to effectively communicate at all levels both internally and with clients

Personal Attributes

  • Solid communication skills, Team player, professional, quick learner, I.T. Literate, good attention to detail, good organisational skills

Benefits

  • Salary up to £32,000 per annum
  • 25 days holiday plus bank holidays
  • Pension Scheme
  • Relaxed Working Environment
  • Work Events
  • No weekends or overtime
  • Ongoing training and development
  • Free Onsite Parking

Working Hours

  • Monday to Friday 9:00am – 17:30pm

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