Customer Services Administrator

2 weeks ago


Middlesbrough, United Kingdom Hays Specialist Recruitment Limited Full time

Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new roleHandle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries. Make outbound calls to confirm deliveries, survey satisfaction and upsell/cross-sell products. Log all interactions in our CRM, ensuring issues are tracked through resolution. Liaise with warehouse, purchasing, logistics and other teams to align on fulfilment and stock. Identify process improvements to optimise customer experience. Meet response time, resolution and customer satisfaction targetsWhat you'll need to succeedFriendly and patient with outstanding communication and troubleshooting abilities. Organised and detail-oriented with strong multi-tasking capabilities. Self-motivated with the confidence to work independently. Passionate about providing best-in-class customer experience. Tech-savvy with ability to learn new platforms/systemsWhat you'll get in return The opportuniy to work within a fantastic teamWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk



  • Middlesbrough, United Kingdom On a Roll Sandwich Company Full time

    The Customer Service Administrator will deal with customer enquiries and will help to ensure all customer orders are entered correctly. This also includes routinely checking customers’ orders and setting up new customers onto ordering systems. This is a full position working Monday - Friday and working on an on-call basis 1 weekend out of 5 (in exchange...


  • Middlesbrough, United Kingdom On a Roll Sandwich Company Full time

    On a Roll Sandwich Company are currently looking for an experienced Customer Services Assistant/ Administrator to join the team. Working alongside the Customer Service and Production Admin teams, the job will include dealing with customer enquiries and ensuring all customer orders are inputted correctly. This also includes routinely checking customers’...


  • Middlesbrough, United Kingdom On a Roll Sandwich Company Full time

    On a Roll Sandwich Company are currently looking for an experienced Customer Services Assistant/ Administrator to join the team. Working alongside the Customer Service and Production Admin teams, the job will include dealing with customer enquiries and ensuring all customer orders are inputted correctly. This also includes routinely checking customers’...


  • Middlesbrough, United Kingdom Think Recruitment Full time €14

    Administrators/Customer Service Advisors required to work with Middlesbrough based council. Start Date: ASAP Duration: 4/5 months temp contract 50 p/h, paid weekly Hours: Monday - Friday, 9am - 5pm. You will be tasked in providing basic administrative duties and offering customer support via the telephone and face to face for housing issues. ...


  • Middlesbrough, United Kingdom On a Roll Sandwich Company Full time

    The Customer Service Administrator will deal with customer enquiries and will help to ensure all customer orders are entered correctly. This also includes routinely checking customers’ orders and setting up new customers onto ordering systems. This is a full position working Monday - Friday and working on an on-call basis 1 weekend out of 5 (in exchange...


  • Middlesbrough, United Kingdom SI Recruitment Full time

    We're seeking a Customer Service Representative to join the sales team at a busy manufacturing company in Middlesbrough. This role focuses on customer service, requiring daily phone and email communication with clients, as well as managing incoming orders via email. You'll receive training on their in-house MIS system and play a key role in completing...


  • Middlesbrough, United Kingdom Cowie Technology Group Ltd Full time

    **JOB DESCRIPTION** **Job title: Customer Services Assistant** **Overall Purpose**: - To ensure the efficient and effective processing of sales orders, sales invoices, despatch, customer correspondence. **Principal Accountabilities**: - Processing customer orders using the company’s sales order processing software, whilst ensuring all customer, item,...

  • Service Administrator

    1 month ago


    Middlesbrough, United Kingdom Pendragon Full time

    Evans Halshaw Renault Middlesbrough **Service Administrator - Part time** **(Monday - Friday 18 hours per week)** **A basic salary of £9,785 and a bonus of £1,125 with excellent company benefits** Do you have exceptional administration experience? You could be the Service Administrator that we are looking for. As a Service Administrator, you’ll...


  • Middlesbrough, United Kingdom Service Care Full time

    **Job Title: Customer Care Administrator** **Work Pattern: 25 hours per week** **Type: Fixed Term 6 Months** **Location**:Middlesbrough TS2** **Salary: £16,701 per annum (FTE £24,718)** **Purpose of the role -** Our client is looking for a customer care administrator to provide a comprehensive clerical and administration support service for the Customer...


  • Middlesbrough, United Kingdom Think Recruitment Full time

    Administrators/Customer Service Advisors required to work with Middlesbrough based council. Location: Middlesbrough TS8 3AL Start Date: ASAP Duration: 4/5 months temp contract Pay: £13.50 p/h, paid weekly Hours: Monday - Friday, 9am - 5pm. Job role: You will be tasked in providing basic administrative duties and offering customer support via the...


  • Middlesbrough, United Kingdom Think Recruitment Full time €14

    Administrators/Customer Service Advisors required to work with Middlesbrough based council. Location: Middlesbrough TS8 3AL Start Date: ASAP Duration: 4/5 months temp contract Pay: £13.50 p/h, paid weekly Hours: Monday - Friday, 9am - 5pm. Job role: You will be tasked in providing basic administrative duties and offering customer support via the...


  • Middlesbrough, United Kingdom Reed Business Support Full time

    Working from home 3 days per week and 2 days per week from the office (based in Middlesbrough) on a Monday and Friday - they can be flexible with start and finish times and flexible on the 25 hours worked such as working shorter hours over 5 days. This rolecould be extended beyond the 6 months. My client offers excellent benefits, some of which include: -...


  • Middlesbrough, United Kingdom Front Row Recruitment Full time

    Due to growth in their Middlesbrough office my client, a leading Financial services company, currently seek a number of talented candidates to join their Customer Service team. My client manages some of the UK's largest Pension schemes and this role will involve being the first point of contact for client enquiries - duties will include: * Taking incoming...


  • Middlesbrough, United Kingdom Front Row Recruitment Full time

    Due to growth in their Middlesbrough office my client, a leading Financial services company, currently seek a number of talented candidates to join their Customer Service team. My client manages some of the UK's largest Pension schemes and this role will involve being the first point of contact for client enquiries - duties will include: * Taking incoming...


  • Middlesbrough, United Kingdom NUDL Full time

    Hello Education are currently working with a local grants and funding company based out of Teesside to recruit for a Customer Service Advisor. NUDL have grown to be one of the leading privately ran grants and funding specialist, holding the motto 'Simplifying funding to help your business thrive'. NUDL are looking for an experienced customer service...


  • Middlesbrough, United Kingdom Let’s Pay Weekly Full time

    Let's Payweekly Ltd are looking for the following to work in their Middlesbrough office: - We are looking for someone with the following skills: - File paperwork and create delivery schedules - Use bespoke systems to book in delivery dates - Liaise with our customers regarding orders - Book up orders on our custom systems - Speak with carpet fitters...


  • Middlesbrough, United Kingdom Si Recruitment Limited Full time

    We're seeking a Customer Service Representative to join the sales team at a busy manufacturing company in Middlesbrough. You'll receive training on their in-house MIS system and play a key role in completing tasks assigned by the Office Manager. We're looking for someone who is a team player and proactive. **Responsibilities**: - Works in a busy office,...


  • Middlesbrough, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Store: Middlesbrough** **Hours: Full time to include Weekend working - 40 hours** **Salary: £220 per week (paid monthly)** Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an industry-recognised qualification and the...


  • Middlesbrough, United Kingdom Si Recruitment Full time

    We're seeking a Customer Service Representative to join the sales team at a busy manufacturing company in Middlesbrough. This role focuses on customer service, requiring daily phone and email communication with clients, as well as managing incoming orders via email. You'll receive training on their in-house MIS system and play a key role in completing tasks...


  • Middlesbrough, United Kingdom D1 Marketing Limited Full time

    We are looking for new talented, enthusiastic and professional Customer Service Representatives to help with various administrative tasks including answering enquiries and forwarding information. The Customer Service Representative will also be responsible for ensuring our customers receive a positive experience when contacting our company. In this role...