Sales / Customer Service Advisor
3 weeks ago
A successful and rapidly-growing family run business in the heart of Wolverhampton which has a small, but expanding, sales and customer service team. This company is in the manufacturing and distribution industry.
Your new role
Sales / Customer Service / Account Management
£25,000 per annum + generous bonus scheme
Permanent and full-time
Office based, Wolverhampton City Centre (no hybrid)
Key duties:
- Acting as the first point of contact for all customer enquiries
- Processing customer orders and liaising with the relevant department to ensure customer satisfaction
- Full administrative duties of customer accounts
- Outbound calling and prospecting for new business
- Using your own initiative and market knowledge to identify leads for sales
- Supporting the retention and expansion of the customer base
- Using a bespoke internal CRM system
What you'll need to succeed
- 2+ years experience in a sales-based role is essential for this position
- Experience using a CRM system
- Excellent administration skills and ability to process customer orders
- Ability to work in a small, close-knit team
What you'll get in return
- Excellent market salary and a generous bonus structure
- Free onsite parking
- Great career progression and ability for professional development
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