Data Administrator

Smooth administrative operations. Delivering at a fast pace. 50 million raised.Data Administrator*Internally this role is known as a Finance Officer (Supporter Income). 23871 benefitsReports to: Programme Lead (Evidence and Implementation Operations)Grade: S2Directorate: Chief Operating OfficeContract: 12 month fixed-term contractHours: Full time 35 hours per weekLocation: Oxford Sterling House (8am -4pm). After April 2026 this role will be home-based.Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.Closing date: 31 October 2025 23:55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment please contactas soon as possible.Recruitment process: One competency-based interview (onsite at Oxford office)Interview date: From the week commencing 29 October 2025. We will be shortlisting on a rolling basis so please do not delay in applying.How do I apply We operate an anonymised shortlisting process in our commitment to equality diversity and inclusion. CVs are required for all applications; but we wont be able to view them until we invite you for an interview. Instead we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly fairly and objectively.At Cancer Research UK we exist to beat cancer.We are professionals with purpose beating cancer every day. But we need to go much further and much faster. Thats why were looking for someone talented someone who wants to develop their skills someone like you.Handling income fundraised by public generosity is essential to the smooth running of our organisation and supporter services ultimately helping the charity in reaching our goal of beating cancer. Were looking for an administration professional with data entry experience on CRM systems to join our Supporter Income team to process payments donated by our supporters that go towards our life-changing research.Cancer Research UK is a large complex organisation with nearly 600 shops 570 yearly events and thousands of supporters meaning we receive income through several income streams (including physical cash or cheque online payments direct debit credit card etc). The Supporter Income team processes c.50million worth of income and c.95k transactions which is why we need someone like you to provide a seamless supporter experience that meets our vision and financial and regulatory standards. This will involve performing income processing activities accurately and efficiently ensuring that internal controls are followed and Service Level Agreement (SLAs) are achieved across all income channels. Your stakeholders will include internal teams (such as Supporter Services and Finance) with whom we collaborate to ensure a smooth supporter journey and efficient spending of the funds we are so generously given.This is an opportunity for you to be part of a team of c.16 professionals dedicated to beating cancer while working holistically and drawing upon each others diverse talents and skills to achieve outcomes and develop. Your legacy by the end of this contract will be to have made a huge difference in the charitys income supporter services and smooth financial operations thus helping the charity in reaching our goal of beating cancer.What will I be doingReceiving opening and sorting postal entry fees sponsorship and donations.Using a decision tree and coding matrix while deciding on how income should be allocated to financial cost centres.Sorting checking and batching payments in preparation for data input.Preparing physical payments for banking.Inputting data to a variety of databases/spreadsheets efficiently and accurately in line with procedures internal controls and financial standards.Completing all supporter administration activities associated with income and donations (e.g. event registration).Completing all supporter correspondence from Income Processing and responding to supporter queries.Carrying out additional income processing duties and administrative tasks as required (e.g. filing post reconciliations reversals refunds)Collaborating together as an effective member of the team providing support to other team members.What are you looking forExperienced Administrator who is IT Literate with demonstrable data entry experience on CRM systems (we use Siebel but welcome applicants who have used alternative CRM systems).We do not require financial experience or knowledge for this role.Accurate and efficient data entry with high attention to detail and an understanding of GDPR.Proven ability to build relationships with a variety of stakeholders with excellent interpersonal and communication skills.Ability to follow set processes procedures and controls while meeting deadlines and managingexpectations effectively.Proven background in meeting deadlines and agreed SLAs/KPIs within a fast-paced environment and comfortable delivering within 23-day SLAs.Our organisation values are designed to guide all that we do.Bold:Act with ambition courage and determinationCredible:Act with rigour and professionalismHuman: Act to have a positive impact on people Together:Act inclusively and collaborativelyWere looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If youre interested in applying and excited about working with us but are unsure if you have the right skills and experience wed still love to hear from you.What will I gainWe create a working environment that supports your wellbeing and provide a generous benefits package a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our careers web page.Additional informationFor more information about working with us please visit our website or contact us at .For more updates on our work and careers follow us on: LinkedIn Facebook Instagram X and YouTube.Our vision is to create a charity where everyone feels like they belong benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures in particular those from ethnic minority backgrounds who are currently under-represented.We want to see every candidate performing at their best throughout the job application process interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 0as soon as possible.Unfortunately we are unable to recruit anyone below the age of 18 so that we can protect young people from health & safety and safeguarding risks.Required Experience:Unclear Seniority Key Skills Databases,Data Center Experience,SQL,Hadoop,High Availability,Microsoft SQL Server,XQuery,Data Management,Shell Scripting,Database Administration,Db2,Oracle Employment Type : Full-Time Experience: years Vacancy: 1