Junior Account Manager

4 weeks ago


Reading, United Kingdom Re-Culture Agency Full time

Junior Account ManagerReading (Hybrid) £30,000 plus 25% commission (quarterly) Re-Culture are proud to partner with a fast growing PE-backed learning technology business who have a global footprint, and an excellent collaborative culture. They are scaling quickly, and now they’re hiring a Junior Account Manager to join their Learning team in Reading. This is a role that sits somewhere between customer success and account management, so is ideal for someone with commercial experience who enjoys building relationships and driving customer value. About the Role Manage and nurture customer relationships, acting as a trusted partner to help clients get real value from our learning solutions.Support the customer journey end-to-end, ensuring smooth onboarding, engagement, and ongoing adoption.Identify commercial opportunities, renewals, and upsells.Work closely with sales, content, and customer support teams to deliver an excellent customer experience.Use HubSpot to track activity, customer interactions, and pipelines.Collaborate with marketing on campaigns, customer communications, and engagement initiatives.Be hands-on and adaptable, this is a growing business where teamwork matters.Participate in regular meetings with senior leadership, including mentorship sessions with the CEO.About You 2–3 years of commercial experience.Experience in account management, customer success, or a hybrid role.SaaS experience is highly beneficial.Comfortable with technology and CRM systems (HubSpot experience preferred).Strong communicator who can build rapport with global teams and customers.Proactive, organised, and willing to “get stuck in” to support colleagues.Understands how to be customer-centric and commercially minded.Cultural fit is important, you’ll thrive in a supportive, collaborative, and ambitious environment.Company Benefits 25% commission, paid quarterly25 days annual leaveMedical insuranceLife insuranceShadow equity for all employees (PE-backed growth)Structured career progressionHands-on mentorship from senior leadership, including the CEOCollaborative, supportive culture with global exposureHybrid working: office attendance in Reading 2x per week



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