IT TRAINER

Job DescriptionDo you love helping others master technology? Can you turn digital tools into everyday superpowers?About the RoleWe’re launching a firm-wide Internal Learning Academy, and we’re looking for an IT Trainer to lead our digital learning efforts. You’ll design and deliver impactful training that empowers colleagues to confidently use Microsoft 365, Copilot, our case management system, and other tools critical to legal and operational efficiency.This is your chance to embed a culture of digital fluency, automation, and innovation — across legal, pre-legal, and business support teams.What You'll Do· Develop and lead training sessions on MS365 (Teams, Word, Excel, Power Automate), AI tools like Copilot, CMS platforms, and cyber-security best practices.· Support onboarding of new joiners through digital inductions and tool familiarisation.· Deliver digital skills clinics and microlearning modules for all levels.· Collaborate with legal and operational leads to embed tech into daily workflows.· Identify common digital pain points and design user-focused solutions to improve adoption.· Promote a culture of continuous digital learning and support Kaizen pr...