UX Designer
Found in: Talent UK 2A C2 - 3 weeks ago
Key Responsibilities
You'll be responsible for identifying and designing improvements to the user experience, working with colleagues to implement recommended changes.
- Review and improve the usability, accessibility and aesthetics of clients websites and digital platforms globally, in line with our brand strategy and vision
- Collaborate with colleagues across the company to identify and prioritise UX projects that will have the greatest positive impact on our audiences, providing advice and expertise on a range of initiatives
- Manage UX projects from research through to the approval of wireframes and prototypes - presenting concepts to internal and external stakeholders, incorporating feedback and advocating for the user throughout
- Support and contribute to the review and redesign of our key user journeys to ensure maximum engagement, particularly for organizations disclosing
- Run workshops for internal stakeholders to define objectives and priorities and facilitate idea generation
- Develop a digital design system for application across our digital channels, ensuring a consistent, high-quality and cohesive user experience that meets brand objectives. Work closely with colleagues to implement changes
- Work with the wider Marketing team and technology colleagues to shape and conduct user research, drawing clear, actionable insight from findings
- Be our point person for adhoc UX design decisions through continuous improvement exercises
- Required skills and experience
- Solid experience of designing UX solutions that drive tangible impact on organisational objectives and support brand strategy
- An ability to conduct competitor analysis & benchmarking, create user journeys, user flows, sitemaps, wireframes and interactive prototypes
- A keen eye for user-centric design, coupled with knowledge of UX for accessibility and inclusion
- Excellent interpersonal skills and the ability to influence stakeholders at all levels to bring about change
- The ability to define UX research objectives and deliver on the results
- Experience working with complex organisations - either in-house or agency-side - managing multiple audiences, objectives and priorities
- Experience of working within a global organization that communicates in multiple languages
- A demonstrable track-record of staying ahead of UX trends
- Experience working directly with developers to optimise CMS website set-up
- Experience conducting UX testing and research using a range of tools and methodologies
- Experience of UX design for B2B audiences
- Experience or running effective Conversion Rate Optimisation programmes
- Private Healthcare Plan
- Pension Plans
- Life Assurance
- Training & Development
- Employee Assistance Programme - Counseling
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