Customer Service Administrator
3 weeks ago
We’re looking to build a customer service team to be the very best in the industry in what we do, and we want the very best people to be a part of it. * First port of call for all Customer enquiries by phone/email/HubSpot - response time same day for all issues unless otherwise escalated. * HubSpot ticket allocation within main customer service pipeline to relevant team member within 2 hours receipt alongside CS KPI. * Support planned scheduling and bookings for Maintenances in line with KPIs and in accordance with NSI requirements supporting Business Support Maintenance Lead * Assist team with technical calls and corrective bookings when appropriate - within 48 hours; escalate 2+ visits to Technical Manager and assist with corrective follow up actions and manage appropriate bookings diary alongside customer support team * Processing of cancellations and ensuring sites closed down on CASH * Assist with daily follow-ups and close down of engineering team * Appropriate team cover for holiday and sicknessGeneral Customer Services: * Monitoring and key holding amendments * Back up for call closing and invoicing * Tech/corrective logging * Telephone answering as required * Assist with allocation of unassigned tickets and daily HubSpot management * Updating CASH database * Systems on test procedure
-
Customer Service Administrator
7 months ago
Oxford, United Kingdom RME Consultants Full time**RME Consultants are working with an organisation in the Oxford area to find an Administrator to join their growing team.** **Role: Customer Service Administrator** **Salary: £25,000 - £27,000 per annum** **Working Hours: Monday - Friday, Full time (3 days in the office per week)** **Contract: Permanent** **Location: Oxford, Oxfordshire** **Main...
-
Customer Service Administrator
1 month ago
Oxford, United Kingdom CV-Library Full timeRME Consultants is delighted to be working with this reputable client based in Oxford, who is looking for a forward-thinking individual to join their team as a Customer Service Administrator. Role: Customer Service Administrator Salary: £23,000 - £27,000 per annum Contract: Full time, Permanent Location: Oxford, Oxfordshire Main Duties for the...
-
Customer Service Administrator
1 month ago
Oxford, United Kingdom Gap Group Ltd Full timeComplete your application using the "Apply" button, this will take you directly to the GAP website.Our team is the best in the industry - is it time for you to join us?The Role: Our Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small...
-
Customer Service and Administrative Support
2 weeks ago
Oxford, Oxfordshire, United Kingdom Churchill Living Limited Full timeCustomer Service and Office Support Role OverviewWe are seeking skilled professionals to join our team as Customer Service and Office Support Colleagues at Churchill Living Limited. This role is integral to all departments, including Head Office in Ringwood and Divisional Offices across the UK.The successful candidate will have opportunities to work in...
-
Customer Service and Administrative Assistant
3 weeks ago
Oxford, Oxfordshire, United Kingdom CV-Library Full timeKey Responsibilities:As our Customer Service and Administrative Assistant, your key responsibilities will include reception duties, centre operations, general support, and maintaining high standards of customer service. You will work closely with the Centre Manager and staff to ensure seamless day-to-day operations and achieve organisational goals. This role...
-
Customer Service Administrator
2 months ago
Oxford, Oxfordshire, United Kingdom GAP Group LTD Full timeComplete your application using the "Apply" button, this will take you directly to the GAP website. Our team is the best in the industry - is it time for you to join us? The Role: Our Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small...
-
Service Administrator
4 days ago
Oxford, United Kingdom Clear Engineering Recruitment LTD Full time**Service Administrator** **£20,000 - £22,000 + Package** **Oxford** Join a market leading company within the environmental sector as a service administrator. Do you have strong organisational skills with administration experience? Are you computer literate? This could be a great chance for you to work in an admin role, ina recession proof...
-
Office Administrator/customer Service
7 months ago
Oxford, United Kingdom Westech Solar (UK) Ltd Full timeJoin the Solar & EV revolution! At Westech, we have supplied solar panels and related technologies to distributors, installation companies and other businesses within the supply chain for over 12 years. Demand for our products and services has never been as high as it is today, leading to an exciting period of growth and development for our company. Main...
-
Specialist Customer Service Adviser
4 days ago
Oxford, United Kingdom Service Care Full timeSpecialist Customer Service Advisor needed with Oxfordshire Council **Start** **Date**: - ASAP **Location** - Oxford (Hybrid) **Duration** - Initially 6 months **Hours** **per** **week** - 37 hours per week **Salary** - £14 ltd an hour *** **Description**: - This role is for someone looking to start their Social Care career as we are a gateway to...
-
Administrator
4 days ago
Oxford, United Kingdom Service Care Full timeAdministrator needed with Oxfordshire County Council **Start** **Date**: - ASAP **Location** - Oxford **Duration** - Initially 3 months **Hours** **per** **week** - 37 hours per week **Salary** - £13.93 ltd an hour *** **Description**: - To support the fast paced social work teams to work effectively to deliver outstanding services to local...
-
Service Administrator
7 months ago
Oxford, United Kingdom Marshall Motor Group Full time**Service administrator**: Job description **Service Administrator** *** **Location: Skoda Oxford** **Hours: 40 hours a week Tuesday to Friday 08.30 - 14.30** **Salary: Competitive and with a OTE and bonus scheme in place** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for...
-
Legal Administrator
7 months ago
Oxford, United Kingdom Service Care Full timeService Care Legal are recruiting on behalf of a local authority in the Oxfordshire region who are seeking a Legal Administrator to join their Childcare Legal team. Please find below further details with regards to this position. **ROLE**:Legal Administrator **LOCATION**: Oxfordshire **CONTRACT**: 3 months ongoing **RATE**: £13.00 to £14.00 per...
-
Administrative Officer
7 months ago
Oxford, United Kingdom HM Courts and Tribunals Service Full time**Details**: **Reference number**: - 303414**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...
-
Customer Service Executive
7 months ago
Oxford, United Kingdom The Recruitment Group Full timeWe are delighted to be working with one of Oxfords leading companies who are hiring for an Customer Service Executive who will be assisting with the running of the office and providing excellent customer service to clients and customers. As a Customer Service Executive, you will be working a 37.5 hour week on a 3 month temporary contract, with the...
-
Administrative Officer
4 days ago
Oxford, United Kingdom HM Courts and Tribunals Service Full time**Details**: **Reference number**: - 280062**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to...
-
Customer Service Administrator
3 weeks ago
Oxford, United Kingdom Chris Lewis Fire & Security And Smart Home Full timeWe're looking to build a customer service team to be the very best in the industry in what we do, and we want the very best people to be a part of it.* First port of call for all Customer enquiries by phone/email/HubSpot - response time same day for all issues unless otherwise escalated.* HubSpot ticket allocation within main customer service pipeline to...
-
Administrative Officer
2 hours ago
Oxford, United Kingdom HM Courts and Tribunals Service Full time**Details**: **Reference number**: - 261348**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent - Fixed Term**Length of employment**: - For a period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...
-
Customer Service Associate
3 weeks ago
Oxford, Oxfordshire, United Kingdom Empire Gates Ltd Full timeEmpire Gates Ltd specialises in residential and commercial automation, as well as the manufacture of high-quality aluminium gates, entry systems, bollards, and barriers. We are seeking an Administrative Assistant/Receptionist to join our dynamic team and support our growth objectives.This role offers the opportunity to work in a fast-paced environment,...
-
Customer Service Specialist
3 weeks ago
Oxford, Oxfordshire, United Kingdom Churchill Living Limited Full timeWe are seeking highly skilled and motivated individuals to join Churchill Living Limited as Customer Service Specialists. These roles are integral to all departments within the company, including Head Office in Ringwood and Divisional Offices across the UK.The successful candidates will have the opportunity to work in a variety of different opportunities,...
-
Customer Service Administrator
7 months ago
Oxford, United Kingdom Chris Lewis Fire & Security Ltd Full timeChris Lewis are the largest independent fire and security company in the region, part of the Chris Lewis Group we offer our clients the very best technology solutions available. We work for prestigious clients like the University of Oxford, Royal Palaces and County Councils. We are gold investors in people which means we value staff progression, provide...