Second Charge Mortgage Advisor

3 months ago

Stretford, United Kingdom Tallgrass Recruitment Limited Full time

Hybrid Working - Second Charge Advisor - Manchester - £33,000 - Plus Bonus

Tallgrass Recruitment are pleased to bring to market a Second Charge Mortgage Advisor position for an award-winning Industry leading financial services company based in Manchester. Due to recent growth within the business, they are looking for 3 experienced Second Charge Mortgage Advisors to join their busy team.

Responsibilities

  • Proactively contact a portfolio of fact-find leads generated through our online second charge mortgage platform.
  • Assess customer applications and provide high-quality, tailored recommendations in line with the clients Compliance and Training & Competence Procedures.
  • Offer informed advice on second charge mortgage options using their innovative in-house software.
  • Stay updated with industry regulations and lender criteria to ensure accurate guidance.
  • Maintain strong relationships with customers, ensuring they are well-informed throughout the process.
  • Meet or exceed sales targets and KPIs while maintaining excellent customer satisfaction.
  • Work closely with case managers to support customer applications.
  • Contribute to enhancing customer experience by suggesting and implementing new ideas and processes.

Requirements

  • CeMAP qualification with at least 2 years of sales experience.
  • Driven by targets and dedicated to achieving positive customer outcomes.
  • Committed to providing exceptional customer experiences, fostering long-term loyalty.
  • Strong understanding of mortgage products, regulations, and procedures.
  • Ability to manage multiple cases efficiently in a fast-paced environment.
  • Excellent interpersonal and communication skills, with the ability to build rapport.
  • Detail-oriented with strong analytical and problem-solving capabilities.
  • Willingness to work shifts to meet evolving customer needs.

Benefits

  • Up to £33k base salary with uncapped bonus potential.
  • 3 days in the office, 2 days working from home.
  • Flexible working arrangements.
  • 33 days holiday inclusive of bank holidays, with the option to buy or sell additional days.
  • Supportive team environment with opportunities for advancement.
  • Salary sacrifice pension plan.
  • Comprehensive healthcare cash plan covering dependents.
  • Life assurance (x2 salary), enhanced sick pay, and income protection for up to 2 years.
  • Cycle to work scheme, birthday off with a complimentary takeaway, enhanced parental leave, casual and gender-neutral dress code, and access to various retailer discounts.
  • Fun, inclusive work environment with regular team incentives.

If this sounds like the job for you, please apply today.

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