Technical Customer Service Manager

3 weeks ago


Kent, United Kingdom D R Newitt Recruitment Full time

Job Title: Customer Technical Manager

Location: Kent, UK

Salary: Up £55,000

Hours: Monday to Friday (Hybrid, but must be commutable to site)


*Please note that this vacancy does not offer sponsorship or able to accept candidates on PSW Visa*


Responsibilities:


  • Jointly achieve the sales budget and service KPI’s for our service provision customers
  • Manage technical and quality requirements standards and performance for our service provision customers.
  • Customer Projects – Packaging / sustainability
  • Supplier Due Diligence – Supplier Approval Documentation
  • Technical Administration – Reviewal of specifications, Liaising with customers & suppliers and non – conformance reports.
  • Regular liaising with customers
  • Support the customers and Ethical and sustainability.
  • Support the technical and product managers manage procedures, processes, and legality.
  • Visiting supplier and packhouse to conduct audits.



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