Customer Service Assistant
3 weeks ago
The role of a Collections / Customer Service Assistant involves providing exceptional customer service while managing accounts and payments within the energy and natural resources sector. This position requires attention to detail and a proactive approach to resolving customer queries efficiently. Client Details This opportunity is with a well-established organisation within the energy and natural resources industry. As a small-sized company, they pride themselves on offering tailored services to their clients and fostering a supportive work environment for their employees. Description Manage customer accounts and oversee payment collections. Handle customer queries promptly and professionally. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to resolve customer issues. Ensure compliance with company policies and industry regulations. Provide regular updates on account statuses and outstanding payments. Support the team with administrative tasks as needed. Contribute to improving customer service processes and procedures.Profile A successful Collections / Customer Service Assistant should have: Experience in customer service or a similar role within the energy and natural resources sector. Strong organisational and time management skills. Excellent communication abilities, both verbal and written. Proficiency in using standard office software and customer management syst...
-
Customer Service Advisor
1 week ago
Edinburgh, United Kingdom WINNOVATION SERVICE LTD Full timeAs a Customer Service Advisor, you will be the first point of contact for our customers. You will provide assistance, answer inquiries, resolve issues, and ensure a positive customer experience with every interaction. Your role will be key in enhancing customer satisfaction and retention by delivering prompt, friendly, and effective support across multiple...
-
Cashier/customer Service
2 weeks ago
Edinburgh, United Kingdom WINNOVATION SERVICE LTD Full timeWe are seeking a Customer Service Associate / Cashier to join our team in providing excellent service to our customers. This role involves assisting customers with their purchases and ensuring a positive shopping experience. **Responsibilities**: - Greet customers in a friendly and professional manner - Process customer transactions accurately and...
-
Cashier/customer Service
2 weeks ago
Edinburgh, United Kingdom WINNOVATION SERVICE LTD Full time**Duties**: - Greet customers and assist with inquiries - Process sales transactions using the cash register - Maintain a clean and organised checkout area - Provide product information and assist with upselling - Handle customer complaints or issues in a professional manner **Skills**: - Proficient in basic maths for handling transactions - Excellent...
-
Retail Customer Assistant
1 week ago
Edinburgh, United Kingdom Royal Voluntary Service Full timeRetail Customer Assistant (Part-Time) - Western General Hospital, Edinburgh - Overview - Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of healthy food choices. Our customers love the fact that the money...
-
Retail Customer Assistant
1 week ago
Edinburgh, United Kingdom Royal Voluntary Service Full timeRetail Customer Assistant (Part-Time) - Midlothian Community Hospital, Edinburgh - Overview - Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of healthy food choices. Our customers love the fact that the...
-
Trainee Customer Service Advisor
1 week ago
Edinburgh, United Kingdom WINNOVATION SERVICE LTD Full timeWe are a fast-growing company dedicated to delivering exceptional products/services to our customers. As part of our commitment to providing the best possible customer experience, we are looking for a motivated and enthusiastic Trainee Customer Service Assistant to join our dynamic team. If you are passionate about helping people, eager to learn, and looking...
-
Customer Service Advisor
2 weeks ago
Edinburgh, United Kingdom WINNOVATION SERVICE LTD Full time**Responsibilities**: - Utilise Salesforce to manage customer interactions and update records - Analyse customer needs and recommend suitable financial services products - Collaborate with the sales team to ensure a seamless customer experience **Experience**: - Previous experience in customer service, preferably in the financial services industry -...
-
Customer Service Advisor
2 weeks ago
Edinburgh, United Kingdom WINNOVATION SERVICE LTD Full timeWe specialize in direct sales, offering a dynamic, fast-paced environment where we pride ourselves on delivering excellent products and solutions to our customers. We are looking for motivated individuals to join our growing team as Customer Service Advisors in our direct sales division. **Key Responsibilities**: - **Direct Sales**: Identify sales...
-
Customer Service Assistant
1 week ago
Edinburgh, United Kingdom Tate Full timeIf you always put the customer first and have a passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Customer Service Assistant at the Phoenix Group. Your natural problem-solving and people skills will be highly valued by your customers, colleagues and manager in this role.If you...
-
Customer Service Assistant
3 weeks ago
Edinburgh, United Kingdom Compass UK & Ireland Careers Full timeWe're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week.As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance...