IT Customer Success Manager
3 weeks ago
IT Customer Success Manager - UK Software company in Guildford - to £50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Success Manager to be based out of their Guildford offices. This role is on-site full-time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank Holidays Paying up to £50k depending on experience Main Responsibilities: * Manage ticketing system for customer bugs, features and support. * Critically evaluate incoming customer requests and communicate internally. * New system features and regression testing. * Customer systems training. * Develop training material as required. * Lead regular client meetings and support the acquisition of new customers. * Liaise with customers to implement the company systems into their business. * Customer onboarding and integrations. * Create and proofread internal procedures and technical specification documentation. My client is looking for someone with the following skillset: * Previous customer service experience - account management is a bonus * Time management * Organisati...
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IT Customer Success Manager
4 days ago
Guildford, United Kingdom Stratospherec Limited Full timeStratospherec Limited provided pay range This range is provided by Stratospherec Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Stratospherec Limited Help CTOs, IT Managers, and Managing Directors find top Tech Talent for their teams | .Net...
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Customer Success Manager
1 week ago
Guildford, Surrey, United Kingdom Zenzero Full time £40,000 - £60,000 per yearAs a Customer Success Manager, you will be responsible for supporting our customers throughout their journey with our company. You will work closely with our sales, marketing, and technical teams to ensure that our customers receive the best possible experience. Your goal will be to help our customers achieve their goals and ensure their satisfaction with...
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Customer Success Manager
4 weeks ago
guildford, United Kingdom Person Centred Software Ltd Full timeAt Person Centred Software, we’re on a mission to improve the quality of life for people in social care through innovative, user-friendly software. We’re looking for an experienced Customer Success Manager to join our growing team. If you’re passionate about building strong client relationships, driving value for customers, and ensuring retention and...
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IT Customer Success Manager
3 days ago
Guildford, Surrey, United Kingdom Stratospherec Limited Full timeIT Customer Success Manager - UK Software company in Guildford - to £50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Success Manager to be based out of their Guildford offices. This role is...
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Customer Success Manager, EMEA
4 days ago
Guildford, United Kingdom Unily Full timeUnily partners with the world’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a...
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Customer Success Coordinator
6 days ago
Guildford, United Kingdom Person Centred Software Ltd Full timeWe have a fantastic opportunity for someone to join our Client Success team as a Client Success Coordinator. As a key member of our Client Success team you will be responsible for supporting the team to ensure we are delivering an outstanding experience to our customers. This a great opportunity for someone looking to start their career and gain experience...
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IT Customer Success Manager
3 days ago
Guildford, Surrey, United Kingdom Stratospherec Limited Full timeIT Customer Success Manager - UK Software company in Guildford - to £50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Success Manager to be based out of their Guildford offices. This role...
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Tech Customer Success Manager
3 days ago
Guildford, United Kingdom Stratospherec Limited Full timeA Guildford-based software company is seeking a Customer Success Manager responsible for managing customer support and ensuring a high level of customer satisfaction. This full-time position pays up to £50k annually and is focused on providing 100% customer care. The role involves managing ticketing systems, evaluating customer requests, and leading...
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Product Manager
4 days ago
Guildford, United Kingdom Premier IT Full time**Software Product Manager - £65,000 - £70,000 - Fully Remote - Agile, SaaS, Software Company** **About** A software company based in the south of England are looking for their next Product Manager to join an existing Product team of 11. Their core focus is to help people meet their potential through the use of their software. A massive way of doing this...
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Project Manager
2 weeks ago
Guildford, Surrey, United Kingdom Micro IT Global Full time £60,000 - £120,000 per yearWe are looking for a proven proactive and passionate Project Manager who can lead and motivate a team to deliver some of the world's most innovative space projects to a diverse customer base including institutional, export and defence.Key TasksRole to include, but not limited to:Manage projects or aspects of a project from contract commencement through...